Manager, Hospitality Account Executive

Samsung; Texas; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Samsung Electronics America, headquartered in Plano, TX, seeks a Hospitality Account Executive to scale market share in the B2B Hospitality Display sector. You will drive new sales with ownership groups and management companies, build partnerships, and tailor solutions from Samsung’s portfolio to maximize mutual growth.

Responsibilities include developing programs and GTM strategies, managing a sales pipeline, coordinating with internal teams, and reporting performance to stakeholders for

Qualifications

• Strong knowledge of the Hospitality industry and ownership groups/managers.

Responsibilities

• Develop and maintain hospitality partners with ownership groups and management companies to maximize market share and drive sales.

Skills

Hospitality industry knowledge

Industry product understanding

Sales pipeline management

Relationship building

Analytical skills

Communication & negotiation

Customer advocacy

Education

Bachelor's degree in business management or related study

Tools

CRM software

Job description

Position Summary

This role is not eligible for immigration sponsorship

Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States.

For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better.

As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.

To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

We are currently seeking a Hospitality Account Executive to scale and maximize market share within the B2B Hospitality Display sector. This role will focus on driving new sales opportunities with all hospitality ownership groups and management companies, along with a focus on finding new routes to market within the Hospitality sector. This individual will be responsible for building and maintaining strong relationships with identified accounts, understanding their business needs, and ensuring that Samsung delivers tailored solutions that drive mutual growth and success. This includes developing net new partners, as well as enhancing current partners through i dentifying key decision makers, developing and planning account and product strategies, and maintaining total customer satisfaction.

Role & Responsibilities

• Develop and maintain new and existing hospitality partners with a focus on ownership groups, management companies and other buying groups/purchasing agents with the overall objective to maximize market share and drive sales
• Collaborate one-on-one within multiple departments of an ownership group or management company to uncover new business opportunities and effectively identify customer needs
• Create new programs and go-to-market strategy for newly identified ownership groups and management companies
• Develop strategic growth incentives for existing ownership groups and management companies
• Identify and leverage key decision maker/ C -level relationships
• Plan and successfully execute tailored account strategies to drive greater awareness and acceptance of Samsung's full product portfolio within the hospitality industry
• Oversee all phases of the sales cycle in collaboration with Key Account Managers with a core focus on pipeline accuracy and supply chain management
• Maintain accurate sales pipeline reporting and strong internal alignment with operations and supply chain management, ensuring any/all deadlines are met when requested
• Closely collaborate with internal Key Account Managers to perform long range planning, increase product placement, customer satisfaction and sales growth for long term results and market share maximization
• Provide regular performance updates, forecasts, and insights to internal stakeholders to drive strategic decision-making
• Maintain working knowledge of Samsung's product IT B2B product portfolio - primarily focused on Hospitality TV, but including Smart Signage, Indoor LED, Software, etc.
• Stay current on hospitality market trends, competitor activities, and industry developments to proactively identify opportunities and risks

Skills and Qualifications

• Must possess a strong knowledge of the Hospitality industry, including ownership groups and management companies
• In-depth understanding of industry products and market intelligence
• Effectively manage a pipeline, accurately report on all sales activity, and provide assessment of revenue opportunity along with model and unit forecast
• Team player capable of balancing individual goals with shared objectives
• Proven problem-solving and analytical skills with a sound decision-making background
• Innate ability to engage and build relationships at all levels within Samsung and partner organizations
• Effectively listen to and be the voice of key partners, proactively advocating for their needs within the organization
• Aptitude to accept tasks and work to resolve problems when only broad and general guidelines exist

Minimum Qualifications

• Bachelor's degree in business management or related study preferred
• Experienced professional with 6+ years of B2B sales experience, specifically in the hospitality industry is strongly preferred
• A strong technical foundation is considered a plus
• Proven track record of successfully selling complex hardware and services solutions
• Customer-facing presentation; skilled in negotiation and client commu