Manager, Hospitality Account Executive

Samsung Electronics America; California; On-site; USD 131,000 - 162,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee Purchase Program

Tuition Assistance

Paid Time Off

Job summary

Samsung Electronics America in California seeks a Hospitality Account Executive to expand market share in the B2B Hospitality Display sector. You will cultivate relationships with ownership groups, management companies, and buying networks to tailor Samsung solutions and drive mutual growth.

The role emphasizes pipeline management, strategic account planning, and collaboration with internal teams to align product portfolios with customer needs, deliver results, and maximize long-term market

Qualifications

• Bachelor’s degree or equivalent in business management or related field.
• 6+ years of B2B sales experience in hospitality is strongly preferred.
• Proven track record selling complex hardware and services solutions.
• Customer-facing presentation and negotiation skills are essential.
• Strong business acumen and professional communication, both written and verbal.

Responsibilities

• Develop and maintain hospitality partners including ownership groups and management companies to maximize market share.
• Collaborate across departments to uncover new business opportunities and customer needs.
• Create programs and go-to-market strategies for identified ownership groups and management companies.
• Develop growth incentives for existing partners and drive account strategies.
• Identify key decision makers and maintain strategic relationships at C-level when possible.
• Manage the sales cycle with accurate pipeline reporting and cross-functional alignment.

Skills

Hospitality industry knowledge

CRM proficiency

Pipeline management

Negotiation skills

Relationship building

Analytical thinking

Communication skills

Education

Bachelor’s degree in business management or related study

Tools

CRM platform

Job description

Position Summary

This role is not eligible for immigration sponsorship

This role is not eligible for immigration sponsorship

Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States.

For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better.

As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.

To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role And Responsibilities

We are currently seeking a Hospitality Account Executive to scale and maximize market share within the B2B Hospitality Display sector. This role will focus on driving new sales opportunities with all hospitality ownership groups and management companies, along with a focus on finding new routes to market within the Hospitality sector. This individual will be responsible for building and maintaining strong relationships with identified accounts, understanding their business needs, and ensuring that Samsung delivers tailored solutions that drive mutual growth and success. This includes developing net new partners, as well as enhancing current partners through identifying key decision makers, developing and planning account and product strategies, and maintaining total customer satisfaction.

Role & Responsibilities

• Develop and maintain new and existing hospitality partners with a focus on ownership groups, management companies and other buying groups/purchasing agents with the overall objective to maximize market share and drive sales
• Collaborate one-on-one within multiple departments of an ownership group or management company to uncover new business opportunities and effectively identify customer needs
• Create new programs and go-to-market strategy for newly identified ownership groups and management companies
• Develop strategic growth incentives for existing ownership groups and management companies
• Identify and leverage key decision maker/ C-level relationships
• Plan and successfully execute tailored account strategies to drive greater awareness and acceptance of Samsung’s full product portfolio within the hospitality industry
• Oversee all phases of the sales cycle in collaboration with Key Account Managers with a core focus on pipeline accuracy and supply chain management
• Maintain accurate sales pipeline reporting and strong internal alignment with operations and supply chain management, ensuring any/all deadlines are met when requested
• Closely collaborate with internal Key Account Managers to perform long range planning, increase product placement, customer satisfaction and sales growth for long term results and market share maximization
• Provide regular performance updates, forecasts, and insights to internal stakeholders to drive strategic decision-making
• Maintain working knowledge of Samsung’s product IT B2B product portfolio - primarily focused on Hospitality TV, but including Smart Signage, Indoor LED, Software, etc.
• Stay current on hospitality market trends, competitor activities, and industry developments to proactively identify opportunities and risks

Skills And Qualifications

• Must possess a strong knowledge of the Hospitality industry, including ownership groups and management companies
• In-depth understanding of industry products and market intelligence
• Effectively manage a pipeline, accurately report on all sales activity, and provide assessment of revenue opportunity along with model and unit forecast
• Team player capable of balancing individual goals with shared objectives
• Proven problem-solving and analytical skills with a sound decision-making background
• Innate ability to engage and build relationships at all levels within Samsung and partner organizations
• Effectively listen to and be the voice of key partners, proactively advocating for their needs within the organization
• Aptitude to accept tasks and work to resolve problems when only broad and general guidelines exist

Minimum Qualifications

• Bachelor’s degree in business management or related study preferred
• Experienced professional with 6+ years of B2B sales experience, specifically in the hospitality industry is strongly preferred
• A strong technical foundation is considered a plus
• Proven track record of successfully selling complex hardware and services solutions
• Customer-facing presentation; skilled in negotiation and client communications
• Sound business acumen with professional written and verbal communication
• Operational knowledge working on a CRM platform
• Microsoft Office skills

  Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

  Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

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  The salary range for this role, for candidates based in California, is expected to be between $130,500 and $161,500. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

  Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

  To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.

  At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

  Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

  Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [e-mail] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

  • Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.