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A leading marketing and advertising firm in New York seeks a relationship and account manager to oversee client financial life cycles. The role requires strong analytical and project management skills, with a focus on client management and internal processes. Candidates should have a BS/BA degree and 5+ years of relevant experience. Horizon Media offers a competitive salary and a comprehensive benefits package, fostering a diverse and inclusive workplace.
Job Description
Who We AreHorizon Media, founded in 1989 by Bill Koenigsberg, is recognized as one of the most innovative marketing and advertising firms. We are headquartered in New York City, with offices in Los Angeles and Toronto. A leader in driving business solutions for marketers, Horizon is known for its highly personal approach to client service. Renowned for its incredible culture, Horizon is consistently named to all the prestigious annual Best Places to Work lists published by Fortune, AdAge, Crain’s New York Business and Los Angeles Business Journal. Together we are building a place of belonging.
At Horizon, we understand the value that different perspectives can bring to our clients and culture, so we strive for an environment where our employees feel welcomed, safe and empowered. We value YOU and believe that your authentic voice and unique perspective allows us to create a more rewarding culture, and experience, together.
Our simple recipe for success? We hire talented people (thinkers, doers, dreamers, makers), challenge them and give them every opportunity to grow.
Job Description
This position acts as the relationship and account manager for all components of the client financial life cycle. This role is highly hands-on and facilitative; one that requires a combination of analysis and project management, as well as a willingness to play an active, internal and client facing, role. This role reports to the Associate Director and has fiduciary responsibility for their portfolio of clients
Main Responsibilities:
35% Client Budgets
Own and manage the client finance tracker to:
Ensure authorized budgets are received from clients and verify plans are accurately entered into our media buying systems
Conduct monthly variance analysis between authorized/planned, purchased, and billed activity
Track pacing of campaigns and address discrepancies
Validate compliance of contractual obligations
Identify solutions to accommodate client requests
20% Project Manage Order to Cash Cycle
Create and maintain the client deliverable calendar and work with internal teams to ensure key dates are met
Steward the client’s budget through the lifecycle, inclusive of:
Quality control of media buys (product names, PO’s, I/O’s, system set up, etc.)
Partner with cross-functional internal groups to educate teams on best practices within media buying systems
Ensure buys are updated, approved, and reconciled on time
Proactively review receivables to identify any unpaid balances that could result in media disruptions and work with accounts payable to ensure partners are paid timely
20% Client Management
Establish and maintain strong relationships with clients and serve as their primary finance contact at the agency
Prepare and lead monthly finance status calls with clients to review the overall financial health of the account and address any concerns
Align on year-end deadlines and ensure all requests are delivered timely
Provide ad hoc client reporting & support external audits
20% Internal Client Management
Support the implementation of sound business management policies and practices
Contribute to monthly managing partner status calls being led by Client Finance
Prepare and issue burn reports
Participate in the flash, forecasting, and budgeting processes, where applicable
Update Client Questionnaires (“CQ”) as necessary, and ensure information is properly captured within our media buying systems
Provide ad hoc reporting & support internal audits
5% Continue to identify areas of improvement/efficiency
Supervisory Responsibilities:
N/A
Knowledge and Skills Required :
Strong analytical, project management skills
Excel skills (including advanced functions)
The ability to speak to financial concepts.
Previous knowledge of a standard media billing process and the media industry is preferred.
Key Competencies:
You are:
An effective communicator with strong verbal and writen skills
A naturally curious problem solver with the ability to develop creative solutions
Detail oriented with strong organizational skills
An effective time manager, comfortable working with multiple timelines and deliverables
A helpful team player with business maturity in a professional setting
Takes pride in ownership of work and demonstrates accountability
Able to thrive in an agile, fast-paced environment and seek out feedback proactively
Results and solutions oriented, consistently motivated, proactive, and resourceful
A supporter of and advocate for diversity, equity, and inclusion
Preferred Skills & Experience:
5+ years of client facing experience, preferably in the media industry
Prior client management experience preferred
Understanding of accounting principals
Must be a team player and willing to adapt within a fast-paced environment
Proficiency with Excel, Word, Power Point, SharePoint
Knowledge of SBMS/MediaOcean OX is a plus
BS/BA degree
Horizon Media is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Salary Range
$64,350.00 - $95,000.00A successful applicant’s actual base salary may vary based on factors such as individual’s skill sets, experience, training, education, licensure/certifications, and qualifications for the role. As an organization, we take an aptitude and competency-based hiring approach. We provide a competitive total rewards package including a discretionary bonus and a variety of benefits including health insurance coverage, life and disability insurance, retirement savings plans, company paid holidays and unlimited paid time off (PTO), mental health and wellness resources, pet insurance, childcare resources, identity theft insurance, fertility assistance programs, and fitness reimbursement.