Client Success Manager

WeAreAspire; New York (NY); Remote; USD 70,000 - 80,000; Full time

Job summary

Join a fast-growing technology-focused events company as a Client Success Manager. You'll manage sponsor coordination, oversee event organization, and ensure a seamless experience for all stakeholders. This remote role offers opportunities for professional development and international travel.

Benefits

Professional Development

International Travel

Ownership over client relationships

Qualifications

• 3-5 years' experience in event coordination or client success.
• Proficient in Microsoft Office and familiar with CRM tools.

Responsibilities

• Manage and grow sponsor and client relationships.
• Oversee execution of finance-focused conferences and events.
• Act as the main point of contact for sponsors.

Skills

Project Management

Communication

Organizational Skills

Customer Success

Tools

Microsoft Office

HubSpot

Job description

This job description provides comprehensive information about the role of Client Success Manager at WeAreAspire, including responsibilities, candidate profile, benefits, and company context. However, the formatting can be improved for better readability and engagement. The content is relevant and focused on the job, with clear minimum requirements outlined. Minor adjustments to structure and clarity would enhance the presentation, such as organizing sections more distinctly and removing irrelevant details like unrelated job postings at the end. Here is a refined version with improved formatting:

Position: Client Success Manager

Location: US - East Coast (Remote)

Compensation: $70k-$80k + Bonus

We are partnering with a fast-growing, technology-focused events company in the financial services sector that brings together key market participants through digital and in-person conferences, networking events, and membership programs. They are seeking a highly organized, customer-focused Client Success Manager to manage sponsor coordination, oversee event organization, and ensure a seamless experience for all stakeholders across their growing portfolio.

Key Responsibilities:

• Manage and grow sponsor and client relationships through a consultative approach.
• Oversee the execution of finance-focused conferences and events, handling logistics, scheduling, and vendor relationships.
• Coordinate with sponsors to fulfill deliverables, enhance engagement, and support marketing efforts.
• Maintain accurate records in the CRM system (experience with HubSpot is a plus).
• Act as the main point of contact for sponsors before, during, and after events, ensuring top-tier customer service.
• Support cross-functional initiatives with marketing, audience development, and production teams.
• Travel to events and client meetings as required (domestic and international).

Candidate Profile:

• 3-5 years' experience in event coordination or client success, ideally within conferences or financial services.
• Strong project management, communication, and organizational skills.
• Comfortable working independently and collaboratively across teams.
• Proficient in Microsoft Office; familiarity with CRM tools and basic data privacy regulations (e.g., GDPR) is a plus.
• Detail-oriented, proactive, and adaptable to changing needs.
• Strong relationship-building mindset with a focus on customer success.
• Collaborative, positive team player who is willing to roll up their sleeves.
• Comfortable working across time zones and occasionally traveling internationally.

Why Join?

You'll be part of a growing, entrepreneurial team shaping the future of finance-focused events, with opportunities for professional development, international travel, and real ownership over client relationships and event success. If you or someone you know would be a great fit for this opportunity, please reach out to learn more!

We Are Aspire is acting as an Employment Agency in relation to this vacancy.