Manager Case Management

Ascension; Destin (FL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health coverage

403(b) retirement plan

Paid PTO

Tuition reimbursement

EAP and counseling

Parental leave

Pet insurance

Transportation benefits

Job summary

Ascension Sacred Heart Emerald Coast in Destin, FL is hiring a full-time Case Manager to lead daily operations in the Case Management department, coordinating patient care and discharge planning.

You’ll supervise staff, collaborate with medical and administrative teams, and ensure adherence to utilization criteria and program documentation.

Minimum requirements include ACMA/CCMC credentials preferred, RN or MSW licensure preferred, and at least 3 years of leadership experience.

Qualifications

• ACMA credential preferred.
• CCMC credential preferred.
• RN license in Florida preferred.
• Florida Social Worker license (LCSW) preferred.

Responsibilities

• Supervise case management and clerical staff, managing daily schedules and workload.
• Communicate with administration and medical staff regarding admission, length of stay, discharge planning, and complex cases.
• Serve as expert on utilization criteria, appeals, reviews, and documentation.
• Cover units as needed while overseeing post-acute tracking and disease management programs.

Skills

Leadership

Case management

Communication

Clinical knowledge

Education

High school diploma or GED

Associate's degree or Technical degree

Certification in case management (optional)

Job description

Your future role at a glance

Location: Destin, FL

Facility: Ascension Sacred Heart Emerald Coast

Department: Case Management

Schedule: Day | Full-Time

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options


• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance


• Time to recharge: pro-rated paid time off (PTO) and holidays


• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning


• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources


• Family support: parental leave, adoption assistance and family benefits


• Other benefits: optional legal and pet insurance, transportation savings and more

How you’ll make an impact in this role

• Supervise case management and clerical staff, managing daily schedules, workload distribution, and resource contracting to ensure efficient patient care.


• Communicate with administration and medical staff regarding admission appropriateness, length of stay, discharge planning, and complex case issues.


• Serve as a subject matter expert on utilization criteria, appeals, reviews, and case management system documentation.


• Cover units directly as needed while overseeing post-acute tracking, disease management programs, and daily operational priorities.

What Minimum Requirements You’ll Need

• Case Manager credentialed from the American Case Management Association (ACMA) preferred.


• Case Manager credentialed from the Commission for Case Manager Certification (CCMC) preferred.


• Registered Nurse credentialed from the Florida Board of Nursing preferred.


• Social Worker credentialed from the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling preferred.

Education

• High school diploma/GED with 2 years of experience, or Associate's degree, or Technical degree required.

Work Experience

• 3 years of experience required.


• 1 year of leadership or management experience required.

What Additional Preferences We’re Seeking

• at least one year of leadership


• RN licensure or MSW;LCSW preferred


• prior case management experience

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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