Manager

Wind River Hotel and Casino; Ethete (WY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan with 4% match

Vol Life Insurance

Short Term Disability

Long Term Disability

Delta Dental Insurance

VSP Vision Insurance

Job summary

Wind River Hotel and Casino in Wyoming is seeking a proactive supervisor to oversee operations at Little Wind Casino and related facilities. You will manage staff, ensure compliance with gaming and safety policies, and coordinate food and beverage activities with other departments.

Responsibilities include supervising billing for cages, managing conference room events, facilitating staff meetings, and maintaining high customer service standards; required ServSafe certification, clean background,

Qualifications

• Supervise staff and operations professionally.
• Strong communication and writing skills.
• Ability to manage deadlines and priorities.

Responsibilities

• Manage billing for cage & vaults snack and beverage purchases.
• Oversee Little Wind Casino conference room and related events/fees.
• Ensure compliance with all policies and procedures.
• Monitor staff performance and provide feedback.
• Maintain cleanliness and sanitation above industry standards.
• Attend mandatory meetings and trainings and communicate with departments.

Skills

Leadership

Communication

Team management

Problem solving

Job description

Little Wind Casino
800 Blue Sky Hwy
Ethete, WY 82520, USA

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage billing from the cage & vaults snack and beverage purchases.
• Responsible for the Little Wind Casino conference room, the room events, and any associated fees.
• Observes and evaluates employee’s performance, make corrections when necessary.
• Effectively works and communicates with other departments to resolve problems and expedite work of services.
• Interprets, communicates, and enforces work procedures and company policies.
• Accurately completes detailed shift reports, incident reports, and any other reports required.
• Ensures compliance with all MICS, procedures, polices of the department.
• Supports casino Management team in development of customer business by being involved in brainstorming, suggesting ideas, solutions and providing ongoing feedback.
• Demonstrate decision-making and problem resolution by efficiently handling disputes.
• Assists and prepares food when necessary.
• Meet with supervisor to review staffing, Club 55, promotions, and menus.
• Ensures cleanliness and sanitation standards exceed industry standards.
• Ensures compliance with food and safety regulations.
• Maintains supplies and communicates effectively with supervisors and employees.
• Practice and maintain confidentiality continuously.
• Works effectively with all casino personnel.
• Attend all mandatory meetings and trainings.
• Attends and conducts regular staff meetings.
• Be consistent,
• Manage proactively by planning for situations that may arise.
• Learn the operation by doing the work yourself.
• Prioritize staff retention by hearing employees, encouraging employee success, and maintaining an operation to be proud of.
• Keep your eye on customer satisfaction.
• Improve the customer experience.

REQUIREMENTS:

• Must have the ability to manage and supervise professionally.
• Must have the ability to communicate orally and in writing.
• Must have the ability to manage critical deadlines, priorities effectively and efficiently.
• Must be licensable under the requirements of the Northern Arapaho Gaming Agency.
• Must have a valid Wyoming driver’s license.
• Must pass a pre-employment drug test.
• Must be ServSafe Certified.

ADDITIONAL INFORMATION:

• All applicants must be able to pass a background investigation.
• All applicants must be able to pass a pre-employment Drug Test.

All applicants must have a Valid Driver’s License.

Employee Benefits:

• Health Insurance: Employee is eligible to apply within 60 days of initial hire.
• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
• Retirement plan with a 4% match, must complete 90-day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
• Employer Paid Basic Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability

Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.