Management and Program Analyst

Veterans Health Administration; Shreveport (LA); Hybrid; USD 75,000 - 97,000; Full time

Benefits offered by this job

Telework eligible

Job summary

The Veterans Health Administration at Overton Brooks VA Medical Center is seeking a Management and Program Analyst to improve program operations, workload integrity, and access management. The role includes coordinating PCMM activities, maintaining profiles, and generating capacity and wait-time reports to support continuity of care.

You will build clinic profiles, manage SharePoint publications, and train staff on VistA/CPRS and related scheduling/reporting tools.

Qualifications

• Requires transcript submission for education qualifications.
• Foreign education must meet recognition requirements with official certificates.

Responsibilities

• Serve as PCMM Coordinator: maintain provider/team profiles, panel sizes, report capacity/paneling/wait-time.
• Execute mass patient reassignments in PCMM during staffing or clinic changes to maintain continuity of care.
• Build/maintain clinic profiles and align with guidance; manage SharePoint sites for data publishing and version control.
• Provide training on clinical information systems (VistA/CPRS, scheduling, reporting tools) and related procedures.

Skills

Analytical skills

Technical proficiency

Education

Transcript requirement

Tools

VistA/CPRS

Job description

• Department: Department of Veterans Affairs

This position is located within the Office of Primary Care at the Overton Brooks VA Medical Center. The position serves as a Management and Program Analyst responsible for performing comprehensive analytical, evaluative, and technical work to improve program operations, workload integrity, access management, scheduling efficiency, and compliance with VA/VHA requirements.

Key Responsibilities

Duties include but not limited to: Serve as PCMM Coordinator: maintain provider/team profiles, panel sizes, resolve transmission errors, correct patient assignments, and produce capacity/paneling/wait-time reports. Execute mass patient reassignments in PCMM during staffing or clinic changes to maintain continuity of care.

Build/maintain clinic profiles (stop codes, encounter forms, appointment parameters, access rights, letters; advanced clinical access) and align with MCCR/HIMS guidance. Maintain Primary Care SharePoint sites for transparent data/info publishing and version control. Provide/coordinate training on clinical information systems (VistA/CPRS, scheduling, reporting tools) and related procedures.

Work Schedule: Monday through Friday; 7:30am-4:00pm; Subject to change based on the needs of the facility. Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#: Management and Program Analyst/PD07600A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $74678 - $97087/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-19.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov - U.S. Federal Government