Management Analyst I

MaineGuide; Augusta, Northern (GA, KY); Hybrid; USD 47,000 - 67,000; Full time

Job summary

Maine Revenue Services in Augusta, ME is seeking a position in the Operations Processing Division. The role involves review, examination, and evaluation of organizational structures and management systems, with reporting and recommendations to improve administrative and financial processes.

Open from October 7 to October 22, 2026; seasonal/temporary terms may apply. The position requires working on-site with no visa sponsorship eligibility; compensation falls within the posted range and includes

Responsibilities

• Analyze activities and work problems; prepare findings and recommendations.
• Review organizational structures, administrative policies, and management systems.
• Prepare reports and recommend changes in programs, policies, procedures, or practices.
• Oversee, monitor, and assign work to employees under limited supervision.
• Verify financial tasks including cash handling, reconciliations, and processing notes.
• Respond to system tickets and resolve issues to keep workflows moving.

Job description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

Maine Revenue Services

Operations Processing Division

Opening Date:October 07, 2026

Closing Date:October 22, 2026

Grade / Admin Unit:21 / Professional/Technical

Job Class Code: 0392 Salary: $23.07- $32.29*/ Annually (*Includes 2.50% recruitment and retention stipend) Position Number: 016303917

Location: Augusta

Telework: None

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Join the team at Maine Revenue Services where we provide excellent service to the taxpayers of Maine.

JOB DESCRIPTION:

This position involves the review, examination, and evaluation of organizational structures, administrative policies, and management systems within Maine Revenue Services (MRS). Responsibilities include analyzing activities and work problems, summarizing findings, preparing reports, and recommending changes in organizational structures, programs, policies, procedures, or practices in administrative, financial, records, and information management systems. Work may include overseeing, monitoring, and assigning work to employees. Work is performed under limited supervision.

REPRESENTATIVE TASKS:

An Overall View

The day follows a structured but flexible rhythm, balancing routine financial processing with analytical review and problem-solving. Requires a strong attention to detail, the ability to shift between routine processing and higher-level analysis, and consistent judgment in identifying issues and recommending improvements while working with a fair degree of independence

Financial Tasks

Preparing and validating

• Daily revenue summary report.
• Daily statistics.
• Twice daily ICL deposits.
• Cash and manual deposits, as needed.

Often focused, detail-oriented, and deadline-driven, since these tasks are time-sensitive and foundational for broader operations.

Reconciliation, Verification, and Oversight

• Processing bank adjustments.
• Completing 1080 reconciliations.
• Ensuring all transactions are accurately recorded.
• Maintaining temp worker rosters and reviewing weekly invoices.

During this phase, discrepancies are identified and investigated, often requiring coordination across systems or with other staff.

Operational Processing and Issue Resolution

• Verify cash logs.
• Managing checks and forms (including re-imaging or deletion).
• Handling non-revenue processing.
• Responding to system ticket requests.

Troubleshooting scanner issues or system errors also falls into this block, requiring both technical awareness and responsiveness to keep workflows moving.

Documentation and Reporting

• OPC reports.
• Contributing to monthly or periodic management.
• Ensuring all completed work is properly recorded and compliant with procedures.

Research and Analysis

• MRS research requests.
• TRIPS report reviews.