Managed Services Practice Operations Lead

Baker Tilly Advisory Group, LP; Chicago (IL); On-site; USD 92,000 - 186,000; Full time

Job summary

Baker Tilly Advisory Group, LP is seeking a Practice Management Manager to drive operational excellence within the assigned service line. The role focuses on process efficiency, change adoption, and scalable growth in collaboration with ESO teams and leadership.

The successful candidate will partner on strategic initiatives, financial oversight, and staffing alignment, delivering consistent execution and enhanced reporting across engagements.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field.
• 9 years of relevant experience in lieu of 5 years operations or practice management.
• 2+ years of experience in professional services or consulting preferred.

Responsibilities

• Operationalize processes, tools, and operating models for consistency, scalability, and alignment with firm standards.
• Coordinate execution of operational initiatives and process improvements with timely delivery and objective alignment.
• Support implementation, adoption, and change enablement for new processes, technologies, reporting, and initiatives.
• Collaborate with Finance, Resource Management, Talent Management, Enterprise Technology, Legal, and Client Operations to improve operational effectiveness.
• Monitor operational performance indicators (AR, WIP, expenses) to support decision-making.
• Assist staffing onboarding and integration for new team members and acquisitions.

Skills

Process optimization

Change management

Project management

Analytical skills

Collaboration

Communication

Education

Bachelor's degree in Accounting

Tools

Power BI

Excel

MS Office

Job description

Baker Tilly Advisory Group, LP is seeking a Practice Management Manager to drive operational excellence within the assigned service line. The role focuses on process efficiency, change adoption, and scalable growth in collaboration with ESO teams and leadership.

The successful candidate will partner on strategic initiatives, financial oversight, and staffing alignment, delivering consistent execution and enhanced reporting across engagements.