Make Ready Specialist for Multi-Family Communities

Rippling; The Colony (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Billingsley is seeking a Make Ready Coordinator to uphold exceptional make ready and show unit standards. You will verify contractor quality, complete tickets on time, and perform appliance, plumbing, HVAC, drywall, and painting tasks in vacant homes.

You will report to the Service Manager and collaborate with a team to maintain safety, organization, and pricing standards across properties.

Qualifications

• High School Diploma or equivalent required.
• 2 years prior experience in a service management role.
• Hands-on skills for multi-family site tasks.
• Property management software experience required.
• Cell phone, tools and vehicle to complete duties.
• Computer skills including email, Word and Excel.
• Positive attitude promoting teamwork and career goals.

Responsibilities

• Verify quality of work and service from contractors/vendors.
• Report and follow up on make ready service tickets and timeliness.
• Complete make ready tasks assigned by the Make Ready Manager.
• Repair appliances, plumbing, hardware and perform HVAC troubleshooting.
• Patch drywall and perform small paint repairs in vacant homes.
• Ensure quality and standards using the Billingsley checklist.
• Walk and assess damages and charges for make ready/turns.
• Maintain vendor pricing and quality standards and PO system.
• Manage locks, keys per unit and install smart lock systems.
• Assist with appliance installation.
• Communicate clearly with team members and residents.
• Maintain safety standards and regulations.
• Keep shops organized and stocked weekly.
• Other duties as assigned by General Manager and Make Ready Coordinator.
• Schedule may require weekends.

Skills

Service management experience

Hands-on skills

Teamwork

Multi-family site experience

MS Office (Word/Excel/Email)

Positive attitude

Education

High School Diploma or equivalent

Tools

Property management software

Job description

Billingsley is seeking a Make Ready Coordinator to uphold exceptional make ready and show unit standards. You will verify contractor quality, complete tickets on time, and perform appliance, plumbing, HVAC, drywall, and painting tasks in vacant homes.

You will report to the Service Manager and collaborate with a team to maintain safety, organization, and pricing standards across properties.