Majors Account Executive, AI Automation (SaaS)

Serval; San Francisco (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

Serval is hiring a Majors Account Executive to own large enterprise sales cycles across IT, Security, and Operations, driving adoption of AI-powered automation within major accounts. You’ll lead multi-stakeholder engagements, craft compelling business cases, and demonstrate measurable ROI across complex buying committees.

You will collaborate closely with our founders and product team to shape the majors motion, influence roadmap priorities, and help define how AI-powered IT works at scale.

Qualifications

• 6+ years of full-cycle B2B SaaS sales experience, with consistent top-tier attainment.
• Proven success selling technical or workflow automation platforms into 5–10K employee organizations across multiple stakeholders.
• Expertise running sophisticated, multi-stakeholder sales cycles (4–9 months) with VP and C-suite buyers in IT, Security, or Operations.
• Skilled in strategic account planning, multi-threading across business units, and executive communication.
• High-agency operator — thrives in unstructured environments and helps define process rather than follow it.
• Exceptional presentation, negotiation, and storytelling skills.
• Based in or willing to work from our San Francisco HQ five days a week, with regular travel to customer sites and events.

Responsibilities

• Own the full sales cycle across major accounts — from prospecting and stakeholder mapping to close and expansion.
• Develop deep relationships with senior IT, Security, and Operations leaders across large, matrixed organizations, becoming a trusted advisor on automation strategy.
• Orchestrate complex buying committees spanning multiple business units or regions, aligning technical, security, and business stakeholders around Serval's value proposition.
• Deliver compelling demos and business cases that tie Serval's AI automation to measurable ROI and efficiency gains.
• Partner with founders, product, and engineering to influence roadmap priorities and ensure seamless delivery at scale.
• Create repeatable playbooks for Serval's majors motion — deal structure, pricing, and multi-unit expansion strategy.
• Represent Serval at industry events, conferences, and executive briefings (travel as needed, typically once per quarter).

Skills

Full-cycle B2B SaaS sales

Enterprise sales

Stakeholder management

Executive communication

Demos and storytelling

Travel readiness

Tools

Salesforce

Job description

Serval is hiring a Majors Account Executive to own large enterprise sales cycles across IT, Security, and Operations, driving adoption of AI-powered automation within major accounts. You’ll lead multi-stakeholder engagements, craft compelling business cases, and demonstrate measurable ROI across complex buying committees.

You will collaborate closely with our founders and product team to shape the majors motion, influence roadmap priorities, and help define how AI-powered IT works at scale.