Maître d’ — Luxury Private Club Guest Experience Lead

San Vicente Clubs; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

San Vicente Clubs in New York City is seeking an experienced Maître d’ to curate a gracious, seamless arrival and dining experience for members and guests. You will supervise front‑of‑house operations, manage reservations, seating, and flow, and act as an ambassador of the club.

Working closely with Membership and F&B teams, you will train staff, uphold the club's standards, handle guest preferences with discretion, and ensure a polished, memorable visit in a luxury setting.

Qualifications

• Prior luxury hospitality experience preferred.
• Strong understanding of reservations management and seating flow.
• Exceptional communication and guest-relations skills.

Responsibilities

• Welcome members and guests with warmth and professionalism.
• Oversee reservations, seating, and dining room flow with precision.
• Maintain seating charts and coordination with Membership for a seamless experience.
• Anticipate guest preferences and resolve concerns with discretion and grace.
• Train and develop the Host team to uphold service standards.

Skills

Reservations management

Guest relations

Communication skills

Service recovery

Tools

SevenRooms

Micros

Toast

Resy

Job description

San Vicente Clubs in New York City is seeking an experienced Maître d’ to curate a gracious, seamless arrival and dining experience for members and guests. You will supervise front‑of‑house operations, manage reservations, seating, and flow, and act as an ambassador of the club.

Working closely with Membership and F&B teams, you will train staff, uphold the club's standards, handle guest preferences with discretion, and ensure a polished, memorable visit in a luxury setting.