Maitre d' - Growth & Guest Experience Leader

Xfinity Live!; United States; On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Meals provided

Referral program

Growth opportunities with Live! Hosp.

Job summary

Palm Tree Club in Kansas City, MO is seeking a Maitre'd to lead guest services and reservations with a focus on warm, professional hospitality. The role requires coordinating seating, greeting guests, and maintaining a smooth flow during peak hours.

The position includes clear responsibilities for answering calls, managing reservations, and communicating with management. The team offers health and vision insurance, meals provided, a referral program, and growth opportunities within Live!

Qualifications

• At least 1 year of experience in customer service and/or hosting.
• Must speak fluent English; additional languages preferred.
• Reading and writing abilities are frequently used for reservations and records.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used regularly.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Answer phones and take messages/reservations.
• Maintain an accurate wait list when needed.
• Welcome guests and guide them to seats; bid goodbye afterward.
• Greet guests in a friendly, upbeat manner to ensure satisfaction.
• Communicate effectively with guests and staff; report issues to management.
• Coordinate seating to ensure fast, courteous service.
• Occasionally buss tables to expedite seating.
• Anticipate needs for scheduled special parties.

Skills

Customer service

Hosting

Communication skills

English fluency

Job description

Palm Tree Club in Kansas City, MO is seeking a Maitre'd to lead guest services and reservations with a focus on warm, professional hospitality. The role requires coordinating seating, greeting guests, and maintaining a smooth flow during peak hours.

The position includes clear responsibilities for answering calls, managing reservations, and communicating with management. The team offers health and vision insurance, meals provided, a referral program, and growth opportunities within Live!