Maintenance Unit Secretary (Clerical Assistant 2)

Commonwealth of Pennsylvania; Montoursville (Lycoming County); Hybrid; USD 37,000 - 54,000; Full time

Benefits offered by this job

Telework option (part-time)

Job summary

Commonwealth of Pennsylvania is seeking a Maintenance Unit Secretary in the Department of Transportation, Transportation - Engineering District 3-0, located in Montoursville, PA. The role supports customer service, records, and clerical tasks to keep essential operations running smoothly.

The position offers full-time hours (37.5 per week) with potential telework after probation. Salary ranges from $36,831 to $54,162 annually, depending on experience and qualifications.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent.
• Graduation from high school or an equivalent combination of experience and training.
• Keyboarding skills to meet speed/accuracy standards.
• Ability to take and transcribe dictation.

Responsibilities

• Customer support: respond to incoming calls, gather information, and direct requests to staff.
• Record management: maintain concerns in the Customer Care Center system and track follow-up.
• Document preparation: type correspondence, reports, and materials accurately and meet deadlines.
• Quality review: proofread materials for grammar, completeness and accuracy with agency rules.
• Calendar coordination: manage calendars for the Maintenance Services Manager and others.

Education

High school diploma or equivalent

Job description

Salary

$36,831.00 - $54,162.00 Annually

Location

Lycoming County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2026-60844

Department

Department of Transportation

Division

TR Dstr Off 300

Opening Date

10/19/2026

Closing Date

10/23/2026 11:59 PM Eastern

Job Code

00102

Position Number

00031752

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST03

Bureau / Division Code

00080300

Bureau / Division

Transportation - Engineering District 3-0

Worksite Address

715 Jordan Avenue

City

Montoursville, Pennsylvania

Zip Code

17754

Contact Name

Elizabeth Swartz

Contact Phone

570.368.4208

Contact Email

[e-mail]

THE POSITION

Step into a meaningful role as a Maintenance Unit Secretary with the Department of Transportation, Maintenance and Traffic Unit. This position offers a chance to support important public services while building strong clerical skills. You will join a team that values accuracy, service, and steady growth. Your work will help keep essential operations running smoothly.

DESCRIPTION OF WORK

This position plays an important part in supporting communication, clerical accuracy, and customer service across the agency. You will help keep information organized and ensure that tasks move smoothly through the workflow.

As a Maintenance Unit Secretary, you will perform the following duties:

• Customer Support: Respond to incoming calls, gather needed information, and direct requests to the correct staff
• Record Management: Maintain concerns in the Customer Care Center system and track follow up activities
• Document Preparation: Type correspondence, reports, and other materials accurately and meet established deadlines
• Quality Review: Proofread materials to ensure correct grammar, completeness, and compliance with agency rules
• Calendar Coordination: Manage calendars for the Maintenance Services Manager and assigned managers

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work Hours are 8:30 AM to 4:30 PM, Monday-Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time upon successful completion of probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Montoursville. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Special Requirements (NSRs)

• This position requires keyboarding skills to meet standards for speed and accuracy.
• This position requires the ability to take and transcribe dictation.

Additional Requirements:

• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.