Maintenance Team Lead – Multifamily Homes

Prime Residential Property Management LP; Fremont (CA); On-site; USD 41,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO and holidays including floating/bi

Parental leave

401(k) plan with company match

Tuition reimbursement

Housing discounts at Prime-managed物业

Job summary

Prime Residential is seeking a Service Manager to lead the essential maintenance function at our Fremont community. You will drive curb appeal, make-readies, safety inspections, and ongoing maintenance while guiding a diverse team and coordinating with the Community Director.

The role emphasizes hands-on leadership, risk assessment, and a strong focus on resident satisfaction, safety, and operational excellence in a multi-family setting.

Qualifications

• 5+ years of related experience in residential property maintenance.
• 2+ years of leadership experience overseeing maintenance team.
• Valid driver’s license for operating community vehicles and/or golf carts.

Responsibilities

• Lead and oversee the service team, ensuring high performance and efficiency.
• Conduct daily meetings and provide coaching and mentoring to the team.
• Organize and lead training sessions in partnership with the Maintenance Training Manager.
• Collaborate with the Community Director on personnel performance, operations, and budget.
• Foster a customer-focused culture of respect, responsiveness, and efficiency.
• Manage and complete service requests and prepare vacant apartments.
• Diagnose and repair building components such as appliances, electrical systems, plumbing, and HVAC (with proper certification).
• Regularly inspect apartment homes to maintain standards.
• Ensure the quality of work performed by contractors and service providers.
• Conduct routine property inspections to identify and address safety concerns.
• Perform routine fire and life/safety inspections and annual unit inspections.
• Oversee the appearance and cleanliness of grounds, common areas, and amenities.
• Maintain proper work area conditions and adhere to safety protocols.
• Lead safety meetings, ensure SDS accessibility, and stay current with OSHA regulations.
• Manage inventory, perform preventative maintenance, handle purchase orders, and work with vendors for timely delivery.

Skills

Leadership

Maintenance knowledge

Customer service

Problem solving

On-site maintenance

Safety awareness

Self-motivation

Education

HVAC Certification

Tools

RealPage/OneSite

Property management software

Job description

Prime Residential is seeking a Service Manager to lead the essential maintenance function at our Fremont community. You will drive curb appeal, make-readies, safety inspections, and ongoing maintenance while guiding a diverse team and coordinating with the Community Director.

The role emphasizes hands-on leadership, risk assessment, and a strong focus on resident satisfaction, safety, and operational excellence in a multi-family setting.