Senior Property Maintenance & Service Manager

Prime Residential; Concord (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health coverage

PTO & holidays

Parental leave

401(k) plan

Tuition assistance

Housing discounts

Job summary

Prime Residential is seeking a Service Manager to lead the on-site maintenance team at Concord, CA. You will oversee make-readies, inspections, and service requests to maintain curb appeal and resident satisfaction across the community.

The role emphasizes hands-on leadership, safety, and vendor coordination, with on-site responsibilities and a Monday–Friday schedule. A valid driver's license and HVAC knowledge are preferred.

Qualifications

• 5+ years of related experience in residential property maintenance.
• 2+ years of leadership experience overseeing a maintenance team.
• Valid driver’s license for operating community vehicles and/or golf carts.
• Multi-Family housing experience is preferred.
• Competency in RealPage/OneSite or other property management software is preferred.
• HVAC Certification is preferred.

Responsibilities

• Lead and oversee the service team, ensuring high performance and efficiency.
• Conduct daily meetings and provide coaching and mentoring to the team.
• Organize and lead training sessions in partnership with the Maintenance Training Manager.
• Collaborate with the Community Director on personnel performance, operations, and budget.
• Foster a customer-focused culture of respect, responsiveness, and efficiency.
• Manage and complete service requests and prepare vacant apartments.
• Diagnose and repair building components such as appliances, electrical systems, plumbing, and HVAC (with proper certification).
• Regularly inspect apartment homes to maintain standards.
• Ensure the quality of work performed by contractors and service providers.

Skills

Maintenance leadership

Technical aptitude

Customer service

Problem solving

Safety compliance

Independent work

Tools

RealPage/OneSite

Job description

Prime Residential is seeking a Service Manager to lead the on-site maintenance team at Concord, CA. You will oversee make-readies, inspections, and service requests to maintain curb appeal and resident satisfaction across the community.

The role emphasizes hands-on leadership, safety, and vendor coordination, with on-site responsibilities and a Monday–Friday schedule. A valid driver's license and HVAC knowledge are preferred.