Maintenance & Service Supervisor

Greystar Worldwide, LLC; Chandler (AZ); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid Time Off

401(k) with Company Match

Housing discount at Greystar-manageds

Sabbatical after 10 years

Job summary

Greystar Worldwide, LLC is seeking a property maintenance technician to oversee and perform technical work ensuring community buildings, grounds, amenities, and common areas meet Greystar standards for cleanliness, safety, and functionality.

Responsibilities include diagnosing and repairing defects, managing make-ready tasks for vacant units, maintaining grounds and exteriors, inspecting contractor work, and assisting with budget and inventory control while adhering to safety policies.

Qualifications

• High school diploma, GED, or related experience and training.
• Experience in property management maintenance, other building maintenance, or related trade.
• Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices.
• Ability to apply principles of logical thinking to define and correct problems.
• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.

Responsibilities

• Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
• Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
• Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
• Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
• Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
• Assists Community Manager in developing the budget for regular repair and maintenance and capital projects.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
• Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
• Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.

Skills

Customer service

Interpersonal communication

Problem solving

Reading & writing

Mathematical skills

Education

High school diploma or GED

Tools

Hand tools

Power tools

Measuring devices

Safety equipment (OSHA/MSDS)

Job description

Greystar Worldwide, LLC is seeking a property maintenance technician to oversee and perform technical work ensuring community buildings, grounds, amenities, and common areas meet Greystar standards for cleanliness, safety, and functionality.

Responsibilities include diagnosing and repairing defects, managing make-ready tasks for vacant units, maintaining grounds and exteriors, inspecting contractor work, and assisting with budget and inventory control while adhering to safety policies.