Service Scheduler & Repair Coordinator

Saia; Grand Prairie (TX); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Great benefits

Job summary

Saia is seeking a maintenance/service writer coordinator in Grand Prairie, TX. The role focuses on scheduling repairs, coordinating shop and field service tasks, and ensuring efficient maintenance workflows with timely work orders and clear customer communication.

You will monitor service progress, maintain records, and arrange preventive maintenance to keep equipment ready. The position offers competitive pay and robust benefits, reflecting Saia’s long-standing industry presence and focus on

Qualifications

• High school diploma or GED required.
• 2+ years of maintenance, service writing, or related experience.
• Knowledge of transportation and diagnostic software.
• Proficiency in Microsoft Office.

Responsibilities

• Schedules repairs and coordinates work for shop and field service personnel.
• Facilitates timely processing of work orders and maintains efficient workflow.
• Communicates with customers to clarify service needs and provides accurate estimates.
• Tracks and monitors service progress to ensure efficiency.
• Prepares and maintains detailed records of service activities.
• Monitors driver vehicle inspection reports and schedules repairs to minimize downtime.
• Coordinates with internal shops and outside vendors to schedule, approve, and expedite repairs.
• Runs daily and weekly preventative maintenance reports and schedules routine maintenance.

Skills

Maintenance experience

Service writing

Education

High school diploma or GED

Tools

Microsoft Office

Transportation & diagnostic software

Job description

Saia is seeking a maintenance/service writer coordinator in Grand Prairie, TX. The role focuses on scheduling repairs, coordinating shop and field service tasks, and ensuring efficient maintenance workflows with timely work orders and clear customer communication.

You will monitor service progress, maintain records, and arrange preventive maintenance to keep equipment ready. The position offers competitive pay and robust benefits, reflecting Saia’s long-standing industry presence and focus on