Maintenance - Service Manager III - 100 to 299 Units

Morgan Properties; Rock Hill (SC); Sur place; USD 24 000 - 34 000; Plein temps

Avantages offerts par ce poste

Up to 100% Rent Discount

Competitive pay

Career growth opportunities

401(k) with match

Education/Tuition Reimbursement

Health benefits

Résumé du poste

Morgan Properties is seeking a Service Manager in Rock Hill, SC to lead a residential community and drive exceptional service and operational excellence. You’ll mentor a dedicated team, oversee maintenance standards, and manage work orders, schedules, and inventories to keep residents satisfied.

Join a values-driven organization offering 100% employee rent discount, competitive pay, and growth opportunities while you lead with integrity and develop your team for long-term success.

Qualifications

• Proven leadership in service or maintenance at a large residential setting.
• Strong problem-solving and timely decision-making.
• Excellent communication for leading teams and residents.
• Excellent organizational skills to manage multiple tasks.
• Passion for delivering outstanding customer service.
• Must have a valid driver's license.

Responsabilités

• Lead and mentor a service/maintenance team to ensure high standards.
• Plan and manage maintenance operations and budget.
• Communicate with residents and cross-functional teams.
• Manage work orders, schedules, inventory and records.
• Foster a culture of service excellence and accountability.

Connaissances

Leadership

Problem-solving

Communication

Organizational skills

Customer service

Formation

HVAC/EPA/CFC Certification (preferred)

Description du poste

Ready to Lead, Mentor, and Make an Impact?
Service Manager | Competitive Pay, Career Growth & 100% Employee Rent Discount

Are you a dynamic leader passionate about exceptional service and operational excellence? We’re looking for a results-driven Service Manager to lead our community, ensuring smooth operations and a top-tier living experience for residents. In this role, you’ll guide a dedicated team, uphold maintenance standards, and contribute to our ongoing success.

At Morgan Properties, we live by our PRIDE values Passion, Respect, Integrity, Development, and Entrepreneurial Spirit which guide how we work, grow, and support one another. From continuous growth and teamwork to accountability and leadership, these values are at the core of everything we do.

What You'll Do:

• Lead with Purpose: As a hands-on leader, you’ll inspire your team to excel in all aspects of service, maintenance, and customer care. You lead by example and cultivate an environment of trust, accountability, and support.
• Strategic Decision-Making: Think ahead and plan proactively to ensure the smooth operation of the property. Whether it’s anticipating maintenance needs, handling repairs, or managing resources, your foresight will ensure we stay ahead of the curve.
• Exceptional Communication: You’ll be the go-to point of contact for residents, your team, and cross-functional departments. Clear, transparent, and effective communication will be key to keeping everything running efficiently and residents satisfied.
• Organizational & Administrative Expertise: From managing work orders and schedules to overseeing inventory, budgets, and maintaining accurate records, you'll leverage your strong administrative skills to ensure smooth operations, keeping everything well-organized, on track, and aligned with our goals for excellence.
• Take Pride in Service: You will take pride in the work you do, ensuring that both the maintenance needs of the property and the development of your team are handled with the highest level of professionalism and care.

The Benefits of Employment:

• Pay Range: $21.00/ Per Hour
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions – paid monthly
• $300 Morgan Essentials – paid quarterly
• On-call Appreciation: $15/day for holding the on-call phone
• Employee Referral Payment Program – up to $750
• Education/Tuition Reimbursement
• Medical, Dental, and Vision benefits
• Life/AD&D Insurance
• Long and Short-Term Disability
• 401(k) Retirement Plan with company match
• Generous paid time off, including 10 holidays per year and sick leave
• Employee Assistance Program
• Additional employee discounts available!

Who We’re Looking For:

• Proven leadership experience in service or maintenance, preferably in a large residential setting.
• Strong problem-solving abilities and the capacity to make timely, effective decisions.
• Excellent communication skills for leading teams and engaging with residents.
• Exceptional organizational skills, with the ability to prioritize and manage multiple tasks effectively.
• A passion for delivering outstanding customer service and upholding high standards of quality.

Qualifications:

• Must have avalid driver's license.
• Mustlive within a 30-minute commute of the property.
• HVAC/EPA/CFC Certification preferred.
• 3-5 years of managerial experience at an apartment community of 500 units or more.

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