Maintenance Sales Account Manager

GreenScapes Landscape Company, Inc.; Columbus, Northern (OH, KY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Paid holidays

Paid Time Off (PTO)

Overtime

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with 50% company match

Employee Stock Ownership Plan (ESOP)

Job summary

GreenScapes Landscape Company, Inc. in Columbus, OH is seeking a sales professional to manage and grow maintenance accounts, build client relationships, and drive renewals and upgrades.

You will work with our maintenance team to ensure quality service, present proposals, identify new business opportunities, and meet weekly and monthly sales targets, while leveraging our ESOP-oriented, employee-owned culture.

Qualifications

• Proven experience in sales or account management within landscape or related industry.
• Strong knowledge of landscape maintenance and horticulture.
• Excellent communication and interpersonal skills.
• Ability to meet client needs while maximizing revenue opportunities.
• Commitment to client satisfaction and contract renewals.
• Proficient with computers and MS Office.
• Highly organized, motivated, and a team player.

Responsibilities

• Propose and close new maintenance and snow contracts.
• Manage maintenance and snow contract renewals.
• Upsell enhancements to existing clients.
• Identify new business opportunities and build community relationships.
• Respond promptly to inquiries and RFPs.
• Present accurate proposals/estimates to clients.
• Conduct site visits to assess project requirements.
• Collaborate with maintenance team to ensure quality service.
• Provide proactive solutions to maintain client satisfaction.
• Maintain client data in company software to support targets.
• Meet/exceed weekly, monthly, and annual sales goals.
• Aim for 80%+ client retention.
• Advise on landscape maintenance and care.

Skills

Sales/account management

Landscape knowledge

Communications

Client relationship management

Renewals and upsells

Computer literacy (MS Office)

Team player

Education

Bachelor's degree in horticulture, landscape architecture, or related field

Tools

Microsoft Office

Job description

GreenScapes Landscape Company is the premier Design + Build landscape firm in Central Ohio. Since 1977, we have a long history of creating prominent residential and commercial projects. We’ve completed work for The Ohio State University, Franklin Park Conservatory, The Columbus Zoo, Nationwide, and the most stunning private residences in Central Ohio.

Originally founded by Bill Gerhardt, RLA & alum of the OSU Landscape Architecture program, GreenScapes has recently evolved into an employee-owned company. Utilizing a balanced approach with residential, commercial and maintenance divisions, GreenScapes continues to expand our footprint in the greater Columbus market, an area continuously developing and providing a steady supply of project opportunities!

WHO YOU ARE

A sales professional who is client-focused and driven to deliver results. You’ll manage and grow maintenance accounts, build strong client relationships, and identify opportunities for renewals, upgrades, and enhancements. You’ll also work closely with our maintenance team to help ensure our clients receive the quality service they expect.

CORE RESPONSIBILITIES

• Propose and close new maintenance and snow contracts.
• Manage maintenance and snow contract renewals.
• Enhancement sales and upselling existing clients.
• Aggressively identify and contact new business opportunities; network and build relationships within the community to develop leads.
• Respond to all client inquiries and requests for proposals promptly.
• Develop and maintain strong relationships with new and existing clients to understand their landscaping needs.
• Prepare and present accurate sales proposals/estimates to potential and existing clients.
• Conduct site visits to assess project requirements and client satisfaction.
• Work closely with the maintenance department to provide quality work and client satisfaction.
• Proactively solve problems and offer solutions to prevent client complaints or to make it right!
• Use company software to maintain data of current, prospective, and past clients to support marketing and sales targets.
• Meet or exceed established weekly, monthly, and annual sales goals for new business, contract renewals, and enhancement work.
• Achieve client retention rate of 80% or better.
• Provide expert advice on landscape maintenance and care.

QUALIFICATIONS

• Proven experience in sales or account management within the landscape or relevant industry.
• Strong knowledge of landscape techniques, maintenance, and horticulture.
• Previous landscape operations management experience is preferred.
• Professional communication and interpersonal skills.
• Ability to meet client needs while maximizing revenue opportunities.
• Commitment to client satisfaction and contract renewals.
• Must be proficient in the use of computers with a working knowledge of Microsoft Office products.
• Highly organized, motivated, and a team player.
• A degree in horticulture, landscape architecture, or a related field is preferred; relevant experience may be considered.

BENEFITS

• Paid holidays, Paid Time Off (PTO). Overtime, Medical, Dental, Vision, and Life Insurance Coverages, 401-k with 50% Company Match, Employee Stock Ownership Plan (ESOP).

Pay Range: Competitive base salary plus commission and full benefits package! Salary commensurate with experience.

GreenScapes Landscape Company is an Equal Opportunity Employer and a Drug-Free Work Place.