Maintenance Operations Coordinator

Essex Property Trust; Florida; On-site; USD 34,000 - 40,000; Part time

Benefits offered by this job

Medical, dental, vision benefits

Holidays & PTO

Housing Discount 20%

401k match

Job summary

Essex Property Trust is seeking an Operations Coordinator in Oceanside, CA, to support maintenance operations across a portfolio of properties. The role requires coordinating service requests, scheduling inspections, and managing vendor work orders in a primarily in-person setting with some remote communication.

You will work closely with the General Operations Managers and Maintenance Supervisors to prioritize requests, track progress, and ensure adherence to maintenance standards.

Qualifications

• High school diploma or equivalent required. College degree preferred.
• Proficiency with Microsoft Office Suite and familiarity with property management or CRM software.
• Prior experience in customer service or property management is preferred.
• Commitment to providing exceptional customer service and a desire to help people.
• Strong organizational and time management skills to handle multiple responsibilities effectively.
• Ability to work independently and collaboratively in a centralized hub environment.
• Ability to read, write, speak, and understand English.
• Capability to utilize a personal smart device for apps related to property operations and communication.
• Ability to work onsite to complete essential job functions outlined above and as arise in the ordinary course of the job.

Responsibilities

• Manage and prioritize service requests using SightPlan.
• Schedule pre-move-out and final move-out inspections with residents, which may be conducted in person or virtually as needs demand.
• Create purchase orders for vendor services and track vendor-related work orders.
• Schedule vendors for unit turnovers based on inspection findings.
• Monitor unit turnover and maintenance work orders to ensure timely completion.
• Respond to onsite emergencies and coordinate with the onsite team, including providing in-person support and coverage as needed for colleagues at other locations.
• Partner with CMS Project Manager in supporting various asset improvement and preventative maintenance projects.
• Assist in scheduling and granting property access for projects led by Project Execution and sustainability, which can require onsite presence to facilitate.
• Communicate with on-site team and residents in person (or telephonically and virtually when not possible) to confirm work completion, gather feedback, and recommend improvements.
• Assist in purchasing supplies, equipment, and services while tracking budget variances and escalating concerns as needed.
• Other responsibilities as deemed necessary by the company as part of the ordinary course of business.

Skills

Organizational skills

Time management

Customer service

Communication skills

Independence

Team collaboration

English proficiency

MS Office

SightPlan

CRM software

Education

High school diploma or equivalent

College degree preferred

Tools

SightPlan

CRM software

Microsoft Office

Job description

Essex Property Trust is seeking an Operations Coordinator in Oceanside, CA, to support maintenance operations across a portfolio of properties. The role requires coordinating service requests, scheduling inspections, and managing vendor work orders in a primarily in-person setting with some remote communication.

You will work closely with the General Operations Managers and Maintenance Supervisors to prioritize requests, track progress, and ensure adherence to maintenance standards.