Property Operations Coordinator: Maintenance & Vendors

Essex Property Trust; San Mateo (CA); On-site; USD 77,137,000 - 89,544,000; Full time

Benefits offered by this job

Medical benefits

401k matching

Housing discount

Job summary

Essex Property Trust in Foster City, CA seeks an Operations Coordinator to support maintenance operations across a portfolio of properties. You will prioritize service requests, schedule inspections, and manage vendor relationships with hands-on, in-person communication at Essex offices.

The role emphasizes coordination with General Operations Managers and Maintenance Supervisors, with occasional on-site meetings and inspections at properties.

Qualifications

• High school diploma or equivalent required.
• College degree preferred.
• Proficiency with Microsoft Office Suite.
• Familiarity with property management or CRM software.
• Prior experience in customer service or property management is preferred.
• Commitment to providing exceptional customer service.
• Strong organizational and time management skills.
• Ability to work independently and collaboratively in a centralized hub environment.
• Ability to read, write, speak, and understand English.

Responsibilities

• Manage and prioritize service requests using SightPlan.
• Schedule inspections with residents, in person or virtual.
• Create purchase orders for vendor services and track work orders.
• Schedule vendors for unit turnovers based on inspection findings.
• Monitor unit turnover and maintenance work orders for timely completion.
• Respond to onsite emergencies and coordinate with the onsite team.
• Support asset improvement and preventative maintenance projects with CMS Project Manager.
• Assist in scheduling and granting property access for projects.
• Communicate with on-site teams and residents to confirm work completion and gather feedback.
• Assist in purchasing supplies, equipment, and services while tracking budget variances.

Job description

Essex Property Trust in Foster City, CA seeks an Operations Coordinator to support maintenance operations across a portfolio of properties. You will prioritize service requests, schedule inspections, and manage vendor relationships with hands-on, in-person communication at Essex offices.

The role emphasizes coordination with General Operations Managers and Maintenance Supervisors, with occasional on-site meetings and inspections at properties.