Maintenance Contracts Specialist — FM/PM

Shoppa's Material Handling

Fort Worth (TX)

On-site

USD 42,000 - 66,000

Full time

14 days+

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Job summary

Shoppa’s Material Handling is seeking a Contract Coordinator to enter and update maintenance contracts for the service and sales teams. The role also creates asset models in the ERP system, audits data, and ensures timely follow-up to meet customer expectations and internal timelines.

Key duties include opening PM work orders, setting up contract objects, and handling FM billing, PM removals, and fleet-related work.

Qualifications

Attention to detail and data analysis skills are crucial.
Experience with maintenance contracts and billing processes is preferred.
Ability to generate and audit contract data and revenue reporting.

Responsibilities

Create and monitor all FM, PM, and 360+ contracts across Texas locations.
Open all PM work orders at the beginning of each month.
Create models and base model descriptions for the sales team as needed.
Create and setup objects to ensure revenue is generated and reported properly.
Setup service actions for equipment objects on maintenance and rental contracts.
Create all service vehicles for fleet department.
Process accurate and timely FM billing/invoicing each month for existing FM contracts.
Process power-by-the-hour billing for specific accounts as needed.
Review and approve pass-through FM billing and submit to the AP department for payments on contracts.
Monitor and audit FM contract for pending expirations and removals.
Process PM removal requests through the proper channels.
Generate rental PMs as needed based on information provided by rental department.