Maintenance Contracts Coordinator

G.E. Mechanical LLC; Millville (NJ); On-site; USD 52,000 - 68,000; Full time

Job summary

G.E. Mechanical, LLC seeks a Service Agreement Coordinator to manage preventative maintenance agreements, coordinate service work, assist customers, support technicians, and maintain service records for timely billing and reporting.

You will serve as a key liaison between customers, technicians, management, finance, vendors, and internal teams to promote satisfaction, efficiency, and profitable contract performance.

Qualifications

• High School diploma or GED and two years’ experience in service contract administration or related roles.
• Excellent verbal and written communication; strong organizational and problem-solving skills.
• Proficiency with Microsoft Office and service-management software systems.

Responsibilities

• Serve as primary contact for service agreement inquiries and follow-up communications.
• Maintain and monitor preventative maintenance agreements and renewal timelines.
• Coordinate scheduling of preventive maintenance with management, dispatch, and technicians.
• Prepare renewal proposals and quotations for management review.
• Assist technicians with administrative documentation, parts ordering, and PO coordination.
• Generate reports on agreement status, service performance, and backlog.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Problem solving

Education

High School diploma or GED

Tools

Microsoft Office

CRM systems

Service management software

Job description

G.E. Mechanical, LLC seeks a Service Agreement Coordinator to manage preventative maintenance agreements, coordinate service work, assist customers, support technicians, and maintain service records for timely billing and reporting.

You will serve as a key liaison between customers, technicians, management, finance, vendors, and internal teams to promote satisfaction, efficiency, and profitable contract performance.