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The Evolvers Group is seeking a Mainframe Operator to function as a Level 1 Incident Manager for critical incidents across IT technologies. The role involves triaging incidents, communicating with IT staff, customers, and vendors, and monitoring infrastructure status using graphical tools. Lifting up to 50 pounds may be required.
Responsibilities include monitoring mainframe consoles and validating job control language to ensure timely delivery and resolution of issues for our clients.
Constant learning and evolution is a way of life at Evolvers. We are always looking for passionate individuals that are ready to evolve in tandem with our team, defining and re-defining each facet of their career life at Evolvers. Our professionals are rewarded for their contributions to our clients, our culture and the overall quest for excellence. We view each of our professionals as a catalyst for growth, for Evolvers, our clients, and for the industry.
We are seeking a Mainframe Operator to function as a Level 1 Incident Manager for critical incidents/events relating to various IT technologies. Quickly create, escape, triage, and track customer technology-related incidents. Excellent communication skills are necessary to collaborate with IT staff, customers, and vendors. Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets, and services. Monitors mainframe control consoles, periodically checking system performance. May assist with the review/validation of mainframe job control language. Performs deliveries as assigned and must be able to lift 50 pounds.