Mainframe Application Support Engineer (COBOL/DB2/CICS)

Accenture; New York (NY); On-site; USD 117,000 - 131,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

401(k)

Job summary

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture. As an Application Support Engineer, you will diagnose and resolve complex issues across critical business systems, acting as a subject matter expert and guiding cross-team decisions to minimize business impact.

You will work onsite in the local metro area, collaborating with teams to deliver improved service quality, enhance processes, and document best practices while leveraging mainframe

Qualifications

• Minimum 5 years of work experience.
• Minimum 5 years experience in Engineering Support.
• High School Diploma or GED.

Responsibilities

• Analyze complex software issues and develop effective solutions to maintain system stability and performance.
• Lead collaborative efforts across teams to ensure timely resolution of critical incidents and minimize business impact.
• Support continuous improvement initiatives by identifying recurring problems and proposing enhancements to processes and tools.
• Provide expert guidance and knowledge sharing to support team members and foster a culture of learning.
• Contribute to the development and documentation of best practices and standard operating procedures to elevate service quality.

Skills

Mainframe programming

COBOL

Java

CICS

MQ

Assembler

REXX

Education

High School Diploma or GED

Tools

CA7

REXX

FTP

SFTP

Job description

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture. As an Application Support Engineer, you will diagnose and resolve complex issues across critical business systems, acting as a subject matter expert and guiding cross-team decisions to minimize business impact.

You will work onsite in the local metro area, collaborating with teams to deliver improved service quality, enhance processes, and document best practices while leveraging mainframe