Senior Mainframe Application Support Engineer

Accenture; Mountain View (CA); On-site; USD 243,560,000 - 272,214,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Medical insurance

Long-term disability

Job summary

Accenture Flex is hiring an Application Support Engineer to act as a software detective, resolving incidents across critical business systems. You will lead cross-team efforts, apply expertise in mainframe environments, and contribute to improving processes and tools.

Role requires 5+ years in engineering support, strong COBOL/CICS/DB2 skills, and the ability to collaborate with multiple teams. Onsite in local metro areas with a competitive benefits package and growth opportunities.

Qualifications

• Minimum 5 years of work exp.
• Minimum 5 years experience in Engineering Support is required.
• High School Diploma/GED

Responsibilities

• Analyze complex software issues and develop effective solutions to maintain system stability and performance.
• Lead collaborative efforts across teams to ensure timely resolution of critical incidents and minimize business impact.
• Support continuous improvement initiatives by identifying recurring problems and proposing enhancements to processes and tools.
• Provide expert guidance and knowledge sharing to support team members and foster a culture of learning.
• Contribute to the development and documentation of best practices and standard operating procedures to elevate service quality.

Skills

Mainframe knowledge

COBOL

CICS

DB2

MQ

Java

Assembler

REXX

CA7

IT Troubleshooting

Education

High School Diploma/GED

Tools

CA7

REXX

FTP

SFTP

Job description

Accenture Flex is hiring an Application Support Engineer to act as a software detective, resolving incidents across critical business systems. You will lead cross-team efforts, apply expertise in mainframe environments, and contribute to improving processes and tools.

Role requires 5+ years in engineering support, strong COBOL/CICS/DB2 skills, and the ability to collaborate with multiple teams. Onsite in local metro areas with a competitive benefits package and growth opportunities.