Mail Service Associate

AppleOne Employment Services; St. Louis (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Major medical insurance

Dental insurance

Vision insurance

401k

Paid sick leave

Job summary

AppleOne Employment Services is seeking a dependable Mail Service Associate for a contract/temporary role in Saint Louis, MO. The position involves handling mail, packages, and office service requests in a professional banking and consumer lending environment, supporting daily operations in a team-oriented office.

The role emphasizes accuracy, security, and timely processing, with opportunities to gain experience in mailroom operations and customer service in a stable business setting.

Qualifications

• 1–2 years of mailroom, shipping/receiving, or related administrative support experience preferred.
• Experience handling USPS, FedEx, UPS, and DHL shipping processes.

Responsibilities

• Sort, process, and distribute incoming mail, packages, and interoffice correspondence accurately and efficiently.
• Prepare outgoing mail and shipments using postage machines and carrier platforms.
• Receive deliveries, verify details, coordinate pickups, and maintain tracking logs.
• Provide professional customer service to employees, visitors, and clients by responding to mailroom inquiries.
• Maintain mailroom supplies, equipment, inventory, documentation, and delivery records.
• Follow mailroom procedures, safety standards, and security protocols for confidential materials.

Skills

Mail handling

Shipping/receiving

Customer service

Attention to detail

Teamwork

Physical stamina

Tools

Microsoft Office

Package tracking systems

Job description

Job Summary

We are seeking a dependable and detail-oriented Mail Service Associate for a contract/temporary opportunity in Saint Louis, MO. This role supports a professional banking and consumer lending environment by ensuring mail, packages, parcels, and office service requests are handled accurately, securely, and on time. The Mail Service Associate is an excellent fit for someone who enjoys hands-on work, customer interaction, and keeping daily operations running smoothly. You will work in a team-focused office setting where professionalism, organization, communication, and service quality are highly valued. This position offers the opportunity to build experience in mailroom operations, shipping and receiving, office support, and internal customer service within a stable business environment.

Key Responsibilities

• Sort, process, and distribute incoming mail, packages, parcels, and interoffice correspondence accurately and efficiently.
• Prepare outgoing mail and shipments using postage machines, scales, mailing systems, and carrier platforms such as FedEx, UPS, USPS, and DHL.
• Receive deliveries, verify package details, coordinate pickups, and maintain accurate tracking logs for inbound and outbound shipments.
• Provide professional customer service to employees, visitors, and clients by responding to mailroom inquiries and service requests.
• Maintain mailroom supplies, equipment, inventory, documentation, and delivery records.
• Follow mailroom procedures, safety standards, and security protocols for confidential and sensitive materials.

Compensation and Benefits

• Pay rate: $17.00 per hour.
• Job type: Contract/Temporary.
• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Required Qualifications and Skills

• Process and distribute incoming and outgoing mail, packages, and interoffice correspondence.
• Manage shipping, receiving, package tracking, delivery logs, and carrier coordination.
• Support mailroom customer service requests and general office service needs.
• Maintain a clean, organized, secure, and efficient mailroom environment.
• 1 to 2 years of mailroom, shipping/receiving, office services, or related administrative support experience preferred.
• Knowledge of USPS, FedEx, UPS, and DHL shipping processes.
• Ability to lift up to 50 lbs. and stand or walk throughout the shift.
• Strong attention to detail, accuracy, organization, and follow-through.
• Excellent communication and customer service skills.
• Proficiency with package tracking systems, Microsoft Office, and standard office equipment such as copiers, scanners, fax machines, and postage meters.
• Ability to work independently while contributing to a team-oriented office environment.
• Professional approach to handling confidential, sensitive, and time-critical materials.

Preferred Qualifications

• Previous experience in a corporate mailroom, financial services office, banking environment, or high-volume office services setting.
• Familiarity with internal package tracking systems and mailroom reporting.
• Experience supporting time-sensitive, confidential, or regulated business documents.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.