Mailroom Operations Specialist – Efficient & Detail‑Oriented

CBRE Group, Inc.; Lebanon (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

CBRE Group, Inc. is seeking a reliable Mail Services Associate to manage mailroom operations for a building or campus. You will handle deliveries, postage, and basic copy/stationery tasks, ensuring timely processing and accurate tracking.

This role is part of the Office Operations team and requires attention to detail, strong Microsoft Office knowledge, and excellent organizational skills to support multiple clients and internal teams.

Qualifications

• High School Diploma or GED with 3-4 years of related experience.
• Ability to write routine reports and correspondence.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure all packages arrive same day or notify consignee of next-day arrival.
• Protect shipped packages from damage.
• Process shipment requests with vendors and inform package owners of arrangements.
• Apply postage amounts and proper identification to outgoing mail and packages.
• Stock copy rooms and support copier fleet production.
• Replenish mail and postage supplies daily.
• Address inquiries from clients, coworkers, and supervisors.
• Gather and analyze data to identify and solve problems, proposing improvements.
• Impact own team and related teams through effective collaboration.
• Suggest improvements to existing processes to boost efficiency.

Skills

Organizational skills

Microsoft Office proficiency

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a reliable Mail Services Associate to manage mailroom operations for a building or campus. You will handle deliveries, postage, and basic copy/stationery tasks, ensuring timely processing and accurate tracking.

This role is part of the Office Operations team and requires attention to detail, strong Microsoft Office knowledge, and excellent organizational skills to support multiple clients and internal teams.