Mailroom & Office Operations Specialist

CBRE, Inc.; Los Angeles (CA); On-site; USD 35,000 - 37,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Paid Parental Leave

Medical, Vision, and Dental insurance

Life Insurance

FSA & HSA options

401K matching contributions

Job summary

CBRE, Inc. is seeking a Mail Services Associate to manage the mailroom for a building or campus. You will handle deliveries, shipments, and daily mail operations, ensuring timely processing and accuracy.

You’ll audit items, approve deliveries, prep postage, stock supplies, and respond to client inquiries. A customer-service background with detail orientation is essential; readiness to stand and move for long periods is required.

Qualifications

• HS Diploma or GED or equivalent experience required.
• Minimum 3–4 years of front desk, concierge or hospitality experience.
• Open and flexible work schedules.
• Ability to comprehend and interpret instructions and memos.
• Desire to present information to internal departments and large groups.
• Comfortable meeting and engaging with new people with a warm demeanor.
• Strong attention to detail and verbal/written skills.
• Ability to stand/walk for extended periods and lift up to 40 lbs.
• Knowledge of Google Docs and Slack; Jira experience helpful.

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and contraband checks.
• Ensure same-day or next-day arrival for mail and shipments; relay delays when needed.
• Protect shipped packages from damage and manage postage amounts.
• Process shipment requests with vendors and inform package owners.
• Stock copy rooms and manage copier fleet production.
• Check and replenish mail/postage supplies daily.
• Answer inquiries from clients and colleagues with clear information.
• Gather data to identify problems and suggest improvements.

Skills

Customer service

Hospitality experience

Communication

Attention to detail

Education

HS Diploma or GED

Tools

Google Docs

Slack

Jira

Job description

CBRE, Inc. is seeking a Mail Services Associate to manage the mailroom for a building or campus. You will handle deliveries, shipments, and daily mail operations, ensuring timely processing and accuracy.

You’ll audit items, approve deliveries, prep postage, stock supplies, and respond to client inquiries. A customer-service background with detail orientation is essential; readiness to stand and move for long periods is required.