Mailroom Operations Lead — Team, Process & Efficiency

CBRE HV; Mountain View (CA); On-site; USD 75,000 - 100,000; Full time

Job summary

CBRE is seeking a Mail Services Supervisor to oversee mailroom operations for a building or campus. You will supervise personnel, set schedules, and coordinate shipping/receiving duties as needed.

This role sits within Office Operations, requiring strong organizational skills, MS Office proficiency, and the ability to explain complex concepts. Prior supervisory experience is preferred.

Qualifications

• High School Diploma or GED required with 5+ years of related supervisory experience.
• Strong ability to explain complex concepts and procedures.
• Expert knowledge of Microsoft Office products (Word, Excel, Outlook).
• Excellent organizational skills and attention to detail.

Responsibilities

• Supervise personnel assigned to mail services, set schedules, and cross-train staff.
• Conduct safety and operations meetings as needed.
• Maintain mailing cost records and implement cost-saving initiatives.
• Update policy and procedure manuals for mailroom operations.
• Monitor production requests, set up conference rooms, and handle communications professionally.
• Resolve complex problems and guide the team toward objectives.

Skills

Supervisory experience

Microsoft Office

Communication skills

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Excel

Job description

CBRE is seeking a Mail Services Supervisor to oversee mailroom operations for a building or campus. You will supervise personnel, set schedules, and coordinate shipping/receiving duties as needed.

This role sits within Office Operations, requiring strong organizational skills, MS Office proficiency, and the ability to explain complex concepts. Prior supervisory experience is preferred.