Mailroom Operations Specialist

tmgofficeservices; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

The Millennium Group (TMG) is seeking a Mail Services Associate in New York to receive, sort and distribute mail and parcels, collect outbound mail, and maintain logs of supplies. The role requires attention to detail, reliable data entry, and safe handling of materials with independent or team work.

You will lift up to 50 lbs., handle confidential materials, and be proficient with MS Office and mailroom processes. Experience in an office setting and strong communication skills are preferred.

Qualifications

• Two years or more of experience in an office environment.
• 2-3 years' experience with Microsoft Office (Word, Excel, Outlook).
• Strong work ethic; diplomatic; team and service oriented.
• Superior verbal communication and phone skills.
• Excellent customer service skills.
• Professional demeanor, appearance and attitude.
• Calm under pressure; resilient.
• Sound judgment and problem-solving ability.
• Handle confidential and highly sensitive material appropriately.
• Flexible and adaptable to changing work environment.
• Assertive and resourceful; proactive.
• Must lift 50lbs.

Responsibilities

• Follow safety and security procedures at all times.
• Receive inbound courier packages and follow building procedures.
• Handle inbound and outbound packages of varying weights.
• Ensure packages are scanned and processed correctly.
• Record delivery times and recipient signatures with handheld devices.
• Meet client delivery requirements in a timely manner.
• Perform miscellaneous office services as assigned by supervisor.
• Assist internal client/dispatcher with item retrieval or info for pickups.
• Other duties as assigned by supervisor or Manager.

Skills

Attention to detail

Customer service

Verbal communication

Tools

Microsoft Office

Mailroom processes

Job description

The Millennium Group (TMG) is seeking a Mail Services Associate in New York to receive, sort and distribute mail and parcels, collect outbound mail, and maintain logs of supplies. The role requires attention to detail, reliable data entry, and safe handling of materials with independent or team work.

You will lift up to 50 lbs., handle confidential materials, and be proficient with MS Office and mailroom processes. Experience in an office setting and strong communication skills are preferred.