Mail Services Associate - Repurpose in Redmond WA

CBRE Group, Inc.; Redmond, Northern (WA, KY); On-site; USD 42,000 - 64,000; Full time

Job summary

CBRE Group, Inc. is seeking a Mail Services Associate to manage mailroom operations for a building or campus. You will handle deliveries, shipments, postage, and daily coordination with recipients to ensure efficient service.

The role requires a High School Diploma or GED with 3–4 years of related experience and strong skills in Microsoft Office, organization, and routine reporting. On-site position in Redmond, WA with standard office hours and team collaboration.

Qualifications

• High School Diploma or GED required with 3–4 years of related experience.
• Ability to write routine reports and correspondence.
• Solid understanding of processes, procedures, and systems within the job function.
• Ability to evaluate and communicate complex content concisely.

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries after inspections for contraband.
• Ensure same-day arrivals or notify next-day arrival; manage mail and supplies.

Skills

Microsoft Office

Strong organizational skills

Routine report writing

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

About the Role:

As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

What You’ll Do:

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.
• Ensure all shipped packages are protected against damage.
• Process shipment requests with vendor, advising package owner of arrangements.
• Apply appropriate postage amounts and required identification to outgoing mail and packages.
• Stock copy rooms and provide first communication for copier fleet production.
• Check daily and replenish, if necessary, all mail and postage supplies.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• Ability to write routine reports and correspondence.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Advanced organizational skills with an inquisitive mindset.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Benefits

• Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
• Internal advancement available after 6-month mark
• Work/life balance
• Competitive Pay

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.