Mailroom Operations Lead

AppleOne Employment Services; New York (NY); On-site; USD 55,000 - 70,000; Full time

Job summary

AppleOne Employment Services is seeking a Mailroom Supervisor to oversee daily storage and inventory operations, ensuring products and supplies are organized, stocked, tracked, and distributed efficiently. This lead position provides team guidance, supports operational coverage, and collaborates with internal departments to maintain service, safety, and workplace standards.

The role requires 2+ years of experience in mailroom, facilities, or similar operations, strong organizational skills, and

Qualifications

• 2+ years of experience in mailroom, facilities, warehouse, inventory, or related operations.
• Previous leadership or lead experience preferred.
• Strong organizational skills and attention to detail.
• Experience with inventory management and stock control.

Responsibilities

• Provide day-to-day leadership and guidance to team members, reinforcing procedures, service expectations, and operational standards while supporting cross-training and coverage needs.
• Oversee the daily organization, maintenance, and operation of product closets and storage areas, ensuring they remain clean, accessible, properly labeled, and stocked.
• Monitor inventory levels and product movement, oversee cycle counts, and identify replenishment needs, excess inventory, damaged items, or other issues requiring escalation.
• Coordinate supply ordering, stocking, and organization to maintain appropriate inventory levels and prevent shortages or overstocking.
• Oversee and support the receipt, sorting, processing, staging, delivery, pickup, and transportation of mail, packages, products, and business materials.
• Provide professional support to internal departments, ensuring requests are handled consistently and communicating status, timing, availability, and escalations as needed.
• Maintain accurate logs, inventory records, and reporting while ensuring compliance with established safety, security, and Workplace Operations procedures.

Skills

Leadership experience

Inventory management

Organizational skills

Customer service

Communication skills

Ability to lift 50 lbs

Education

High school diploma or GED

Tools

Microsoft Office

Inventory tracking systems

Job description

AppleOne Employment Services is seeking a Mailroom Supervisor to oversee daily storage and inventory operations, ensuring products and supplies are organized, stocked, tracked, and distributed efficiently. This lead position provides team guidance, supports operational coverage, and collaborates with internal departments to maintain service, safety, and workplace standards.

The role requires 2+ years of experience in mailroom, facilities, or similar operations, strong organizational skills, and