Mailroom & Courier Operations Supervisor

SPS North America; Frisco (TX); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Career growth

Learning & development

Paid time off

Bonuses

Job summary

SPS North America is seeking a Mailroom Services Supervisor to oversee daily mailroom operations, courier services, and related workplace services in a corporate setting. You will supervise staff, coordinate workflows, and ensure service delivery aligns with client expectations and standards.

The role requires hands-on leadership, strong communication, and the ability to supervise across multiple service areas while maintaining professional relationships with clients and vendors. A valid U.S.

Qualifications

• High school diploma or equivalent required.
• Experience in mailroom operations, shipping/receiving, or facilities services preferred.
• One+ year of supervisory or team leadership experience preferred.
• Valid U.S. driver’s license required and insurability.
• Strong organizational, communication, and problem solving skills.

Responsibilities

• Directly supervise and lead assigned employees with day-to-day guidance.
• Oversee mailroom operations, shipping/receiving, and courier coordination.
• Coordinate staffing, schedules, and timekeeping; manage performance feedback.
• Provide cross-functional support across mailroom, document scanning, and front desk services.
• Ensure safety, quality, and client service standards are met.
• Prepare and review operational reports and maintain records.

Skills

Leadership

Team supervision

Communication

MS Office

Driver's license

Organizational skills

Problem solving

Education

High school diploma or equivalent

Tools

Mailroom equipment

Postage meters

Multifunction printers

Scanners

Job description

SPS North America is seeking a Mailroom Services Supervisor to oversee daily mailroom operations, courier services, and related workplace services in a corporate setting. You will supervise staff, coordinate workflows, and ensure service delivery aligns with client expectations and standards.

The role requires hands-on leadership, strong communication, and the ability to supervise across multiple service areas while maintaining professional relationships with clients and vendors. A valid U.S.