Mailroom Administrator & Renewals Support – Reno Office

Nevada Corporate Headquarters; Reno (NV); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

PTO

401K match

Health insurance

Dental insurance

Fitness allowance

Education assistance

Job summary

Nevada Corporate Headquarters in Reno, NV seeks a Mailroom Administrative Assistant to manage mail operations and provide essential support to the Renewals team. The role involves processing client mail, maintaining records, and ensuring timely handling of time-sensitive documents.

You will use CRM and Excel to track communications, assist with data entry, and coordinate with multiple departments to keep operations running smoothly.

Qualifications

• 6+ months of administrative or mailroom experience preferred.
• Strong attention to detail and organizational skills.
• Proficient with Microsoft Office (Outlook, Excel, Word) and CRM software (preferred).
• Effective communication skills in a team environment.
• Professional demeanor, reliability, and punctuality.
• Ability to work independently and follow instructions.
• High School diploma or GED (required).
• Valid Driver’s license and reliable transportation for local Reno travel.
• Computer and copy skills (required).

Responsibilities

• Manage all mailroom operations: receiving, sorting, scanning, distributing, and filing.
• Track client correspondence for Registered Agent services.
• Maintain client records and communication logs in CRM and Excel.
• Assist the Renewals Processing Team with data entry, file organization, and correspondence.
• Ensure accurate logging and forwarding of time-sensitive legal documents, including certified mail and service of process.
• Coordinate internal mail and document handling with other departments.
• Generate reports on mail processing and document tracking.
• Provide general office and clerical support.
• Process registered agent mail and track annual reports/renewal audits.
• Communicate with clients via phone and email.

Skills

Attention to detail

Organizational skills

Microsoft Office

CRM software

Communication

Independence

Education

High School diploma or GED

Tools

None

Job description

Nevada Corporate Headquarters in Reno, NV seeks a Mailroom Administrative Assistant to manage mail operations and provide essential support to the Renewals team. The role involves processing client mail, maintaining records, and ensuring timely handling of time-sensitive documents.

You will use CRM and Excel to track communications, assist with data entry, and coordinate with multiple departments to keep operations running smoothly.