Mail Services Supervisor – Central Operations

Goldberg Segalla LLP; Buffalo (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401(k) plan

Flexible spending

and more

Job summary

Goldberg Segalla LLP in Buffalo, NY is seeking a Mail Services Supervisor to oversee daily mail operations and ensure secure, timely processing of all firm mail and checks.

You will supervise the mailroom, manage high priority mail, track shipments, coordinate with attorneys, review ServiceNow tasks, and maintain accurate, confidential handling of materials. This full-time role requires strong communication, organization, and willingness to work beyond standard hours.

Qualifications

• Associate's degree or relevant experience in mail services or administrative supervision.
• Strong communication and organizational skills.
• Ability to work beyond standard hours when necessary.

Responsibilities

• Oversee daily mailroom operations and ensure timely processing of mail.
• Manage high priority mail and confidential materials.
• Track settlement checks and coordinate with attorneys.
• Review ServiceNow queue items and manage workload.
• Approve time off and coordinate staffing.
• Maintain organized mailroom and ensure security.
• Enter weekly performance metrics.
• Coordinate daily mail arrivals and pickups.

Skills

Communication

Organization

Time management

Discretion

Independent work

Leadership

Education

Associate's degree

Job description

Goldberg Segalla LLP in Buffalo, NY is seeking a Mail Services Supervisor to oversee daily mail operations and ensure secure, timely processing of all firm mail and checks.

You will supervise the mailroom, manage high priority mail, track shipments, coordinate with attorneys, review ServiceNow tasks, and maintain accurate, confidential handling of materials. This full-time role requires strong communication, organization, and willingness to work beyond standard hours.