Mail Services Specialist: Growth, Support & Logistics

SPS North America Inc.; Portland (ME); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career Growth

Learning & Development

We Recognize Talent

Paid Time Off

Bonuses

Benefit Offerings

Descripción de la vacante

SPS North America Inc. in Portland, ME is seeking a Mail Services Associate to sort, scan, log, and distribute frontend mail and packages to internal clients, while handling all incoming and outgoing shipments. The role also covers print support and asset management.

The ideal candidate will have 1 year of office/mail experience, proficiency in Word/Excel, and strong customer service and organizational skills. This is a full‑time on‑site position with potential benefits and growth opportunities.

Formación

• 1 year of office support or mail room experience required.
• Ability to learn skills quickly.
• Proficient in Word and Excel; able to navigate internal software.
• Reading, writing, and arithmetic skills required.

Responsabilidades

• Pick-up frontend mail from local USPS facility.
• Process all frontend mail; sort, scan and/or distribute to the client.
• Deliver and retrieve mail and/or packages based on established schedule.
• Process and log all incoming deliveries via logistics team.
• Maintain electronic mail repository as well as hardcopy record based on company retention requirements.
• Prepare outgoing packages for third party shipping.
• Sort and meter outgoing mail.
• Manage client paper supplies.
• Manage department mailboxes for client inquiries and print jobs.
• Maintain metrics and reporting logs for all frontend mail.
• Index electronic records into applicable storage repositories.
• Provide phone support for third party and client inquiries.
• Results oriented
• Driven by client satisfaction
• Excellent presentation and interpersonal skills
• Excellent written and oral communication skills
• Expert in customer service skills, professional attitude and appearance
• Good organizational skills
• Ability to maintain confidentiality

Conocimientos

Customer service

Microsoft Office

Data entry

Herramientas

Internal software systems

Descripción del empleo

SPS North America Inc. in Portland, ME is seeking a Mail Services Associate to sort, scan, log, and distribute frontend mail and packages to internal clients, while handling all incoming and outgoing shipments. The role also covers print support and asset management.

The ideal candidate will have 1 year of office/mail experience, proficiency in Word/Excel, and strong customer service and organizational skills. This is a full‑time on‑site position with potential benefits and growth opportunities.