Mail & Payments Operations Specialist

Capitol Federal Financial, Inc.; Topeka (KS); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Competitive compensation

Retirement plan

Paid time off

Employee assistance program

Job summary

Capitol Federal Savings Bank is hiring a Mail Operations Representative to efficiently process incoming and outgoing mail, log items, and support back-office tasks. The role includes teller functions and Safe Deposit Box assistance, with adherence to USPS regulations and security procedures.

The position requires a high school diploma or equivalent and 1 year of office experience, with in-office attendance and strong attention to detail. Eligible for benefits and career growth opportunities.

Qualifications

• High school diploma or equivalent is required.
• 1 year of office experience preferred.
• Ability to manage mail flow and documentation with accuracy.
• Effective teamwork and communication are essential.

Responsibilities

• Process all incoming mail from USPS, UPS, FedEx, and couriers with accuracy.
• Log and track mail using internal tracking systems and verify security.
• Prepare outgoing domestic and international mail in compliance with USPS rules.
• Log interoffice deliveries and handle returned mail activities.
• Support back-office clerical duties and teller functions when needed.

Skills

Attention to detail

Time management

Customer service

Team player

Effective communication

Education

High school diploma or equivalent

Tools

CRT/Computer

Postage meter

Check signer

Check scanner

Receipt printer

Job description

Capitol Federal Savings Bank is hiring a Mail Operations Representative to efficiently process incoming and outgoing mail, log items, and support back-office tasks. The role includes teller functions and Safe Deposit Box assistance, with adherence to USPS regulations and security procedures.

The position requires a high school diploma or equivalent and 1 year of office experience, with in-office attendance and strong attention to detail. Eligible for benefits and career growth opportunities.