Mail Center & Front Desk Specialist

Utica First Insurance; Village of Oriskany (NY); On-site; USD 21,000 - 26,000; Full time

Job summary

Utica First Insurance is seeking a Mail Center Clerk to handle daily mail operations, batch mailings of policies, and the printing and preparation of notices. You will also operate the switchboard, assist with scanning and indexing, and ensure a clean, organized workspace.

The role requires attention to detail, good organizational and interpersonal skills, and basic computer abilities. Schedule is Monday–Friday, 7:30am to 3:30pm, with overtime as needed.

Qualifications

• Attention to detail is essential for processing mail, policies, and documents accurately.
• Strong organizational skills help manage multiple tasks in a fast-paced mail center.
• Ability to communicate clearly with staff, agents, and visitors.
• Basic computer skills required for scanning, indexing, and filing.

Responsibilities

• Handle all incoming and outgoing UPS, FEDEX, USPS packages and interoffice mail.
• Process batch mailings of policies to agents according to weekly schedule.
• Print and prepare daily policies and notices; manage agents supplies.
• Operate the company switchboard and transfer calls to appropriate personnel.
• Process documents for scanning and indexing; maintain scanning equipment.
• Monitor building access; greet visitors and maintain the logbook.

Skills

Attention to detail

Organizational skills

Fast-paced work

Interpersonal communication

Basic computer skills

Education

High school diploma

Clerical experience

Customer service experience

Job description

Utica First Insurance is seeking a Mail Center Clerk to handle daily mail operations, batch mailings of policies, and the printing and preparation of notices. You will also operate the switchboard, assist with scanning and indexing, and ensure a clean, organized workspace.

The role requires attention to detail, good organizational and interpersonal skills, and basic computer abilities. Schedule is Monday–Friday, 7:30am to 3:30pm, with overtime as needed.