Mail Clerk

Utica First Insurance Company; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Utica First Insurance Company is seeking a Mail Center Clerk to support daily mail operations and policy printing.

You will handle incoming/outgoing mail, batch mailings to agents, scanning, indexing, and basic file management, with a Monday–Friday schedule from 7:30am to 3:30pm.

Attention to detail and good communication are essential; prior clerical or customer service experience is preferred.

Qualifications

• Minimum High School diploma.
• Clerical experience preferred.
• Prior customer service experience preferred.
• Basic computer skills required.

Responsibilities

• Handle all incoming and outgoing mail and packages.
• Operate switchboard and route calls.
• Prepare and print daily policies and supplies.
• Scan, index, and file documents in IR system.
• Maintain clean, organized workspace and monitor building access.

Skills

Attention to detail

Organizational skills

Fast-paced environment

Interpersonal communication

Basic computer skills

Education

High School diploma

Job description

Description

Specific daily job duties for this position will be scheduled by the Mail Center Supervisor.

All employees of the department are expected to be versed in all areas, and all standards apply to every employee. Responsible for all incoming and outgoing mail, distribution of interoffice mail, agents batch mailings, print daily policies, preparation of daily policies and agents supplies. Scanning and Indexing. Responsible for operating the Company switchboard for all incoming calls and to transfer calls to the appropriate employees.

Reports To: Mail Center & Facility Supervisor

Schedule: Monday-Friday, 7:30am to 3:30pm (Overtime as needed)

Duties/Responsibilities

• Responsible for all incoming and outgoing UPS, FED-EX, USPS packages
• Receive all interoffice mail and process for distribution either internally or externally.
• Responsible for the batch mailing of policies to agents according to the agents weekly schedule.
• Process the printing of all daily policies and notices.
• Preparation of the daily policies and notices.
• Process agents supply orders.
• Process daily mail on the folding machine and postage machine.
• Prepare Documents for Scanning
• Scan Documents in IR System
• Index Documents
• Maintain and Clean Scanning Equipment
• Process Incoming Faxes
• Responsible for maintaining a clean and organized work space, free of clutter or personal effects.
• Monitor and control building access for non-employees, including visitors, contractors, and vendors.
• Greet visitors, have them sign-in the log book and contact the appropriate personnel.
• Maintain Professional Appearance and Demeanor
• Other duties as required by management.
• Enroll in Insurance Courses or Mail/Mailroom Seminars determined by management.

Requirements

• Attention to detail
• Strong Organizational skills
• Ability to work in a fast-paced environment
• Strong interpersonal communication skills
• Basic computer skills

Education and Experience

• Minimum High School diploma
• Clerical experience preferred
• Prior customer service experience preferred

Physical Requirements

• Frequently sitting or standing for extended periods of time
• Occasional squatting, bending and twisting
• Reaching, pulling and pushing
• Lifting between 10 – 40 lbs as needed
• Frequent exposure to noise

Pay Range:

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of Utica First’s total compensation package for employees.