Campus Mail & Customer Service Clerk

University of Rochester; United States; On-site; USD 25,000 - 35,000; Full time

Job summary

University of Rochester is seeking a Mail Clerk to staff the Medical Center Post Office, handle postal transactions, and provide front-line customer service. You will work with USPS products, shipping options, and cash handling while maintaining accurate records and assisting customers in a fast-paced environment.

The role emphasizes accuracy, accountability, and teamwork, with daily 8:00am–4:30pm shifts and strict adherence to procedures.

Qualifications

• High School diploma or equivalent required.
• Experience with cash handling and customer service preferred.
• Proficiency with basic computer tools and MS Office applications.

Responsibilities

• Staff the Post Office customer service windows and handle USPS/postal services.
• Manage cash, credit card, and funds and reconcile transactions.
• Provide excellent customer service and effective communication with customers and staff.

Skills

Customer service

Cash handling

Communication

Microsoft Excel

Education

High School diploma or equivalent

Tools

Cash register

MS Office

Job description

University of Rochester is seeking a Mail Clerk to staff the Medical Center Post Office, handle postal transactions, and provide front-line customer service. You will work with USPS products, shipping options, and cash handling while maintaining accurate records and assisting customers in a fast-paced environment.

The role emphasizes accuracy, accountability, and teamwork, with daily 8:00am–4:30pm shifts and strict adherence to procedures.