MA Residential Energy Efficiency Program Delivery Manager

National Grid; Waltham (MA); Hybrid; USD 142,000 - 166,000; Full time

Job summary

National Grid is seeking a Manager - Residential EE Program Delivery in Massachusetts. This hybrid role requires 1-2 days at home and living within a commutable distance to a local site.

You will lead delivery of residential energy efficiency programs, drive budget discipline, and maximize customer benefits while maintaining high satisfaction. The ideal candidate has 5+ years in energy efficiency, strong leadership, and solid understanding of regulatory environments.

Qualifications

• Five+ years of energy efficiency experience; management experience preferred.
• Good understanding of external commercial and regulatory environment.
• Strong knowledge of business financials, controls, and compliance.
• Experience leading, inspiring and motivating an operational team.
• Proven influencing skills and able to influence at senior level, internally and externally.

Responsibilities

• Lead, motivate and develop a professional team, prioritize work and allocate resources to ensure savings and budget results.
• Manage operational process activities, including performance indicators, to achieve high productivity and cost efficiency.
• Review and approve invoices for accuracy and oversee accrual submissions and monthly scorecard inputs for completeness and accuracy.
• Establish annual program production targets in collaboration with Customer Energy Management with regulator-aligned goals.
• Establish annual marketing targets in collaboration with Marketing and ensure go-to-market strategies enable goal achievement.
• Conduct monthly program reviews with key stakeholders (CEM, Marketing, support functions) to review status and gaps.
• Assess new program design and participation potential to support planning and regulatory approvals for future plans.
• Cultivate a team culture focused on results, great customer experiences, and vendor management and controls.

Skills

Energy efficiency

Management experience

Regulatory awareness

Financial controls

Team leadership

Influencing skills

Education

Bachelor's degree

Job description

National Grid is seeking a Manager - Residential EE Program Delivery in Massachusetts. This hybrid role requires 1-2 days at home and living within a commutable distance to a local site.

You will lead delivery of residential energy efficiency programs, drive budget discipline, and maximize customer benefits while maintaining high satisfaction. The ideal candidate has 5+ years in energy efficiency, strong leadership, and solid understanding of regulatory environments.