MA Licensed Pharmacy Tech — Prior Authorization Advocate

Shields Health Solutions; Milton (MA); On-site; USD 28,000 - 30,000; Full time

Job summary

Shields Health Solutions is seeking a Patient Support Advocate and Massachusetts Licensed Pharmacy Technician to help patients access medications by navigating insurance, prior authorizations, and financial assistance programs. You will collaborate with pharmacists and physicians to ensure timely therapy and maintain thorough case records.

You will use pharmacy systems, communicate with insurers, document interactions, and support adherence initiatives while ensuring privacy and compliance with

Qualifications

• Minimum 1 year of Pharmacy Technician experience.
• Strong customer service and patient communication skills.
• Experience with insurance claims, medication access, prior authorizations, or pharmacy operations preferred.

Responsibilities

• Facilitate prior authorizations with insurance companies.
• Help patients access financial assistance programs.
• Enter data and manage claims in pharmacy systems.
• Collaborate with physicians' offices to coordinate therapy.
• Maintain accurate records of patient communications and case activity.
• Travel occasionally, as business needs require.

Skills

Customer service

Patient communication

Insurance claims

Pharmacy operations

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Shields Health Solutions is seeking a Patient Support Advocate and Massachusetts Licensed Pharmacy Technician to help patients access medications by navigating insurance, prior authorizations, and financial assistance programs. You will collaborate with pharmacists and physicians to ensure timely therapy and maintain thorough case records.

You will use pharmacy systems, communicate with insurers, document interactions, and support adherence initiatives while ensuring privacy and compliance with