Remote Prior Authorization Pharmacy Tech & Patient Advocate

Shields Health Solutions; Northern (KY); Hybrid; USD 28,000 - 30,000; Full time

Job summary

Shields Health Solutions is seeking a Patient Support Advocate with Pharmacy Technician experience to help patients access medications and navigate insurance and financial assistance programs.

The role combines patient advocacy, prior authorization support, and pharmacy operations to improve outcomes. The position is remote with potential travel and requires Rhode Island licensure or equivalent certification where applicable.

Qualifications

• 1 year of Pharmacy Technician experience required.
• Strong customer service and patient communication skills.
• Experience with insurance claims, medication access, prior authorizations, or pharmacy operations preferred.

Responsibilities

• Communicate with insurance companies to facilitate prior authorizations.
• Assist with financial assistance resources to reduce medication burden.
• Enter data and adjudicate claims in pharmacy systems and manage refills.

Skills

Pharmacy technician experience

Customer service

Insurance claims

Pharmacy operations

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Shields Health Solutions is seeking a Patient Support Advocate with Pharmacy Technician experience to help patients access medications and navigate insurance and financial assistance programs.

The role combines patient advocacy, prior authorization support, and pharmacy operations to improve outcomes. The position is remote with potential travel and requires Rhode Island licensure or equivalent certification where applicable.