Remote PA Pharmacy Tech – Patient Access Advocate

Shields Health Solutions; United States; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with match

4 weeks PTO

10 paid holidays

Paid parental leave

Short-term disability

Professional development

Job summary

Shields Health Solutions is hiring a Prior Authorization Pharmacy Technician - Patient Support Advocate to help patients access medications by coordinating prior authorizations, securing financial assistance, and resolving insurance barriers. This role supports patient communication, claim adjudication, and promoting medication adherence through pharmacy system support.

The position requires a state-registered Texas Pharmacy Technician and a National Pharmacy Technician Certification, with 2+

Qualifications

• Texas state-registered Pharmacy Technician with CPhT required.
• 2+ years of pharmacy technician experience.
• High School Diploma or GED required.
• Strong communication, organization, and tech skills.

Responsibilities

• Work with insurance companies to obtain medication approvals.
• Enter data in pharmacy systems and run test claims.
• Document patient needs and authorization status across systems.
• Communicate with prescribers to ensure proper prescriptions.
• Maintain records of patient interactions.
• Assist patients with insurance claims and adherence by phone.
• Collaborate with pharmacists and liaisons for coordinated care.
• Research information to support decisions and improvements.
• Manage data in relevant databases.
• Identify issues and participate in process improvements.
• Maintain confidentiality and pursue professional development.
• Minimal travel may be required.

Skills

Communication skills

Organizational skills

Technical proficiency

Empathy

Team player

Education

High School Diploma or GED

Texas Pharmacy Technician License

CPhT certification

Tools

Microsoft Office Suite

Job description

Shields Health Solutions is hiring a Prior Authorization Pharmacy Technician - Patient Support Advocate to help patients access medications by coordinating prior authorizations, securing financial assistance, and resolving insurance barriers. This role supports patient communication, claim adjudication, and promoting medication adherence through pharmacy system support.

The position requires a state-registered Texas Pharmacy Technician and a National Pharmacy Technician Certification, with 2+