M365 & IT Systems Specialist

Premier Underground Construction; Glendale (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Premier Underground Construction in Glendale, AZ is seeking an IT Support Specialist to provide technical service support to internal users, troubleshoot issues, manage accounts, and assist with projects in the M365 environment.

You will maintain SharePoint sites, create flows in Power Automate, help update Power BI reports, and support desktops, laptops, tablets, phones, printers, and network equipment. Bilingual English/Spanish and relevant certifications are a plus.

Qualifications

• Experience administering Microsoft 365 SharePoint, Power Apps, and Power Automate environments.
• Experience administering a Windows domain with Active Directory and Group Policy
• High school diploma and willingness to learn through on-the-job training.
• Strong communication, interpersonal and presentation skills, and the ability to remain calm and professional in all circumstances.
• 1+ years’ experience with software ticketing systems.
• Ability to provide support remotely using remote tools, on the phone, or in person as needed.

Responsibilities

• Maintain, update, and improve the main and Logistics SharePoint sites and pages.
• Provide monthly updates on EOTM, note-worthy news, anniversaries, and other employee accomplishments.
• Create new flows to automate or otherwise improve the user experience when possible.
• Assist with updating and/or creating Power BI reports.
• Additionally troubleshooting dashboards and other report errors as necessary.
• Assist in developing or updating processes used within the M365 environment.
• Develop product knowledge to serve as a technical resource to our end users.
• Assist with daily support to users of various computer systems including answering questions, troubleshooting hardware and software issues, managing NTFS permissions using Active Directory, managing printers, and troubleshooting GPOs.

Skills

Microsoft 365 SharePoint

Power Apps

Power Automate

Active Directory

Group Policy

Windows operating systems

Communication skills

Problem solving

Bilingual English/Spanish

PowerShell

Education

2 Year Degree

Tools

Ticketing systems

Remote tools

Job description

Premier Underground Construction in Glendale, AZ is seeking an IT Support Specialist to provide technical service support to internal users, troubleshoot issues, manage accounts, and assist with projects in the M365 environment.

You will maintain SharePoint sites, create flows in Power Automate, help update Power BI reports, and support desktops, laptops, tablets, phones, printers, and network equipment. Bilingual English/Spanish and relevant certifications are a plus.