M365 System Administrator

The Jupiter Group, Inc; Jackson (MS); On-site; USD 65,000 - 95,000; Full time

Job summary

The Jupiter Group, Inc. is seeking a skilled M365 System Administrator to oversee Microsoft 365 services, Entra ID, Intune, and Azure within our IT environment. You will support tenants, implement security policies, and ensure smooth operation of collaboration tools.

Ideal candidates have 3–7 years of IT experience with hands-on admin work in Entra ID/Azure AD, Intune enrollment, Exchange Online, and PowerShell automation. MSP experience is a plus, and excellent documentation is expected.

Qualifications

• 3–7 years IT support with focus on Microsoft 365 administration.
• Hands-on Entra ID/Azure AD tenant admin experience.
• Proficient in Intune device management and Exchange Online.
• Strong documentation and communication skills.
• MSP experience is a plus.

Responsibilities

• Administer and support Microsoft 365 services across tenants.
• Configure Exchange Online mail flow, policies and security.
• Manage Entra ID, MFA, and SSO configurations.
• Oversee Intune device enrollment and policy compliance.
• Collaborate with MSP teams for multi-tenant environments.

Skills

Microsoft 365 administration

Entra ID / Azure AD

Intune endpoint management

Exchange Online administration

PowerShell scripting

MS Purview compliance tooling

Graph API

Education

Associate’s degree or bachelor’s degree in IT/CS

Tools

Power Automate

MS Graph API tooling

MS 365 admin portal

PowerShell

Job description

We're looking for an M365 System Administrator. This company operates on Microsoft 365, Entra ID, Intune, and Azure, and need someone who has the technical skills to administer and support.

Microsoft Certifications

Candidates need to possess at least one, if not two of the below certifications: MS-102 / MD-102/ AZ-104 / SC-300 / MS-700 / AZ-305 / SC-100

Microsoft 365 Administration

• Administer Exchange Online: mailboxes, mail flow rules, connectors, anti-spam/anti-phishing policies, message tracing
• Manage Teams administration: policies, channels, meeting settings, telephony/Teams Rooms where applicable
• Administer SharePoint Online and OneDrive: site provisioning, permissions, external sharing policies, storage management
• Manage Microsoft 365 licensing across users and groups; enforce license governance policies

Identity & Access Management

• Administer Entra ID (Azure AD): user and group lifecycle, dynamic groups, B2B guest access
• Configure and enforce Conditional Access policies; troubleshoot authentication failures across policy conditions
• Manage MFA, SSPR, and Password less/Windows Hello for Business deployments
• Administer app registrations and enterprise applications; configure SSO (SAML/OIDC) for SaaS integrations
• Monitor Entra ID sign-in and audit logs; investigate anomalies and respond to Identity Protection alerts

Endpoint Management (Intune / MEM)

• Manage Windows and macOS devices through Intune: enrollment, configuration profiles, compliance policies
• Deploy and maintain Win32 and MSIX application packages via Intune; troubleshoot deployment failures
• Configure and enforce update rings, BitLocker encryption, and endpoint security baselines
• Conduct hardware/software inventory and remediate non-compliant devices

Advanced Technical Support

• Serve as escalation point from Tier 1; resolve complex incidents within SLA with full documentation
• Perform root cause analysis and engineer durable solutions to prevent recurrence
• Support multi-tenant MSP environment: maintain context separation, tenant-specific configurations, and cross-org policy consistency
• Contribute to and maintain internal knowledge base with resolution patterns and runbooks

Automation & Integration

• Support Microsoft 365 integration projects including third-party SSO migrations, eDiscovery workflows, and bulk provisioning
• Assist with Power Automate flows and integration touchpoints affecting M365 services

Required

• 3-7 years of experience in IT support with a demonstrated focus on Microsoft 365 administration
• Hands-on experience managing Entra ID / Azure AD at a tenant admin level — not just end-user operations
• Proven Intune endpoint management experience across enrollment, policy configuration, and app deployment
• Experience administering Exchange Online beyond basic mailbox management (transport rules, connectors, Defender policies)
• Familiarity with Microsoft Purview compliance tooling: eDiscovery, retention, DLP
• Excellent written and verbal communication; ability to document complex procedures clearly
• Strong work ethics aligned with Jones Capital's core values

Preferred

• Experience in an MSP environment managing multiple tenants simultaneously
• Exposure to Meraki network administration (switching, VLANs, wireless, firewall policies)
• Experience with automation tooling: PowerShell scripting, n8n, Power Automate, or Graph API
• Associate’s degree or bachelor’s degree in IT, Computer Science, or related field
• Systems thinker: you connect the dots across identity, device, application, and data layers
• Ownership mentality: you close the loop on issues rather than passing them along
• Detail-oriented: configurations matter, you verify before you ship
• Collaborative: you communicate clearly with non-technical stakeholders and with senior engineers
• Adaptable: our environment evolves; you stay current on M365 roadmap and apply updates proactively