Systems Engineer M365

EdFed; Illinois; On-site; USD 80,000 - 110,000; Full time

Job summary

A managed services provider in Illinois is seeking a skilled IT professional to administer Microsoft 365 services including Exchange, SharePoint, and Teams. The role demands 5-7 years of experience in systems engineering or M365 administration and a Bachelor's degree in Information Technology. The candidate will manage network security, support Azure networking, and help drive user adoption of new features. This position is critical for maintaining regulatory compliance and enhancing operational efficiency via automation.

Qualifications

• 5-7 years of experience in systems engineering, M365 administration, or related IT role.
• 2-3 years of experience in a financial institution or regulated environment preferred.

Responsibilities

• Administer Microsoft 365 services including Exchange and Teams.
• Monitor service health and manage incidents.
• Support Azure networking and VPN connectivity.
• Manage Microsoft Entra ID and Active Directory.
• Develop automation using PowerShell and maintain scripts.

Skills

M365 administration

Cloud operations

PowerShell

Incident response

Network troubleshooting

Automation development

Education

Bachelor’s degree in Information Technology

Tools

Microsoft 365

Azure AD

Intune

Power Automate

Graph API/SDK

Job description

Administer Microsoft 365 (Exchange, SharePoint, Teams, OneDrive) including user lifecycle, licensing, permissions, mail flow, and governance.

Manage email security platforms (Proofpoint, Microsoft Defender), authentication standards (DMARC/DKIM/SPF), and DLP/anti phishing controls.

Monitor service health, manage incidents, coordinate escalations, and execute migrations, feature rollouts, and tenant configuration changes.

Support Microsoft 365 Copilot enablement including licensing, policy configuration, data governance, and adoption.

Administer Microsoft Entra ID including conditional access, SSO integrations, app registrations, authentication methods, and hybrid identity (Azure AD Connect/Cloud Sync).

Maintain and harden on premises Active Directory including replication, Sites & Services, OU delegation, and security benchmarks.

Manage Intune for MDM/MAM, Autopilot, configuration/compliance profiles, and Defender for Endpoint.

Implement MFA, passwordless authentication, PIM, and enforce endpoint security baselines across all device platforms.

Administer Microsoft Defender XDR components and Microsoft Purview (DLP, sensitivity labels, retention, information barriers).

Collaborate with IT Security on Sentinel alerting, automation, and tuning.

Support regulatory compliance (NCUA, FFIEC, GLBA) through configuration, evidence collection, access reviews, and audit preparation.

Perform security patching, vulnerability scanning support, incident response participation, and documentation for audits.

Manage Hyper V virtualization, server provisioning, patching, hardening, and lifecycle management.

Maintain SAN/NAS storage, enterprise backups, and disaster recovery testing.

Support Azure networking, VPN connectivity, VLAN verification, and firewall rule coordination.

Administer RingCentral UCaaS including provisioning, call routing, IVR, and device support.

Troubleshoot voice quality and connectivity issues across sites.

Assist with basic network troubleshooting and hybrid connectivity components.

Develop automation using PowerShell, Graph API/SDK, and Power Automate; maintain scripts in version control.

Support change management, user adoption, and evaluation of new Microsoft features and security best practices.

Serve as Tier 2/3 escalation for infrastructure issues and maintain accurate ticketing and documentation.

Monitor systems and networks to proactively address alerts and performance issues.

Use AI powered tools to enhance productivity and operational efficiency.

Participate in maintenance windows, on call rotation, vendor collaboration, and cross training within the IT Infrastructure team.

Maintain runbooks, configuration guides, and knowledge base documentation.

Complete or participate in additional duties or projects as assigned by management.

Qualifications

Education

• Bachelor’s or better in Information Technology or related field.

Required Experience

• 5-7 years in systems engineering, M365 administration, cloud operations, or related IT role.

Preferred Experience

• 2-3 years in a financial institution, credit union, or other regulated environment.

Equal Opportunity Employer
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