Luxury Watch Sales & Purchasing Advisor | Commission

Watchfinder; New York (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Wellness reimbursement

Paid time off

Volunteer time off

Job summary

Richemont in New York is seeking a customer-focused sales professional for our luxury showroom. You will manage appointments, engage with clients, and drive the end-to-end sales process from contact through after-sales support.

The role emphasizes negotiation on watch prices, stock handling, and adherence to security and compliance procedures. A commission-based earnings structure is highlighted along with comprehensive benefits.

Qualifications

• Experience working with KPIs (Key Performance Indicators).
• Strong negotiation abilities, preferably with part-exchange experience.
• Ability to take in technical information and follow instructions precisely.
• Results driven and highly motivated.
• Personable with a polite manner and strong communication.
• Highly organized with the ability to prioritise workload.
• Excellent verbal and written communication skills.
• Ability to adhere to company policies and health & safety rules.
• Experience in one-to-one customer sales and retail negotiations.

Responsibilities

• Manage appointments through the diary system and follow the appointment-only policy.
• Buy, sell and negotiate watch prices to secure the best margin.
• Ensure compliance with sales, financial and security procedures from HQ.
• Greet customers and provide exceptional service in-store.
• Manage end-to-end customer sales process from contact to after-sales.
• Perform daily and monthly stock checks and understand stock procedures.
• Handle live orders post-payment and address after-sales queries.

Skills

KPI experience

Negotiation

Technical information absorption

Results driven

People skills

Organization

Communication skills

Policy compliance

Retail sales experience

Job description

Richemont in New York is seeking a customer-focused sales professional for our luxury showroom. You will manage appointments, engage with clients, and drive the end-to-end sales process from contact through after-sales support.

The role emphasizes negotiation on watch prices, stock handling, and adherence to security and compliance procedures. A commission-based earnings structure is highlighted along with comprehensive benefits.